Kaleon Robinson
Houston
Summary
Vigilant Security Professional skilled in monitoring premises, alarm response, and crowd control. Focused on maintaining safety and order while enhancing customer interactions. Effective in responding to security breaches and enforcing policies, ensuring a secure environment for personnel and visitors. Prepared to improve safety and service quality across diverse settings.
Overview
2
2
years of professional experience
Work History
Unarmed Security Guard
Best Security
Houston
2025.09 - Current
- Monitored premises to ensure safety and security for all personnel.
- Guided visitors with directions and answered inquiries to enhance their experience.
- Maintained order by enforcing company policies and procedures effectively.
- Responded promptly to alarms and security breaches.
- Reported maintenance issues to ensure a safe environment for everyone.
- Managed crowd control at events by monitoring entrance and exit points, ensuring compliance with safety regulations.
Customer Service
First Class Workforce Solutions
HOUSTON
2024.04 - 2026.05
- Resolved customer service issues promptly and efficiently.
- Handled customer service issues and rectified employee problems.
- Delivered quality customer service, ensuring client satisfaction in all interactions.
- Used exceptional customer service skills to satisfy needs.
- Assisted customers during peak hours, maintaining service standards and efficiency.
- Provided excellent customer service when interacting with clients.
- Greeted customers warmly, offering tailored support to enhance their experience.
Education
High School Diploma -
KIPP SunnySide Highschool
Houston, TX2023-05
Skills
- customer interaction
- monitoring premises
- alarm response
- crowd control
- attention to detail
- Professional demeanor
- Verbal communication
- Fast food customer service
Timeline
Unarmed Security Guard
Best Security
2025.09 - Current
Customer Service
First Class Workforce Solutions
2024.04 - 2026.05
High School Diploma -
KIPP SunnySide Highschool