Kaley Bess
Bon Secor Mercy Health
Ashland,OH
4
Certifications
9
years of professional experience
Orthopedic Medical Assistant and Registered Medical Assistant (RMA) supporting orthopedic surgeons with casting, splinting, bracing, sterile injection prep, and wound care. Coordinates high-volume patient flow, triage, follow-up scheduling, and referral processing while maintaining precise EHR documentation in Epic and Cerner. Delivers post-operative instructions and recovery support that keep care organized from intake through discharge.
Work History
Registered Medical Assistant
1 Year 4 Months- Prepare patients for orthopedic procedures by gathering history, verifying readiness, and explaining next steps.
- Support providers during in-office procedures with sterile setup, instrument handling, and patient positioning.
- Coordinate appointment scheduling, follow-up visits, and pre-op preparation to keep clinic flow organized.
- Assist with cast, splint, and brace application according to provider instructions and patient needs.
Orthopedic Medical Assistant
6 Months- Prepare 12 exam rooms daily by sanitizing surfaces, stocking supplies, and supporting compliant patient care.
- Track 30 or more orthopedic patients during intake and rooming to keep clinic flow organized and timely.
- Assist orthopedic surgeons with casting, splinting, bracing, and wound care during diverse procedures.
- Obtain patient histories, triage symptoms, and record vital signs accurately to support diagnostic and treatment planning.
- Coordinate follow-up appointments, specialized referrals, and surgery scheduling to keep care moving smoothly.
Orthopedic Medical Assistant
10 Months- Apply casting, splinting, bracing, and sterile wound dressings to support orthopedic treatment plans.
- Prepare patients for surgery by explaining logistics, anesthesia expectations, and recovery considerations.
- Coordinate X-rays and MRI appointments with radiology to keep diagnostic workflows moving.
- Streamline insurance authorizations for surgeries and outpatient treatments through direct carrier communication.
Registered Medical Assistant
2 Years 6 Months- Served as dedicated lead medical assistant for a primary orthopedic surgeon while providing reliable coverage across departments.
- Managed patient registration, insurance pre-certification, and BWC documentation for front-office and administrative workflow.
- Performed targeted casting, splinting, suture and staple removal, and sterile injection preparation for orthopedic visits.
- Built patient trust through empathetic communication and clear education throughout the clinical visit.
- Coordinated orthopedic scheduling and appointment changes to keep provider calendars moving efficiently.
Registered Medical Assistant
2 Years 2 Months- Supported over 30 orthopedic surgeons across multiple subspecialties, adapting clinical support to daily practice needs.
- Collected vital signs and prepared clinical charts for orthopedic appointments with accuracy and consistency.
- Coordinated appointment scheduling to minimize room wait times and keep provider calendars organized.
- Handled back-office support tasks for a busy orthopedic clinic, including documentation and patient workflow coordination.
Medical Assistant
1 Year 1 Month- Assisted with casting, splinting, and bracing for orthopedic patients receiving immobilization and treatment support.
- Prepared patients for clinical therapeutic injections and maintained sterile setup throughout the procedure workflow.
- Supported outpatient clinic flow by coordinating medication refills, documentation, and communication across the care team.
Medical Assistant Externship
1 Month- Assisted senior staff with wound dressings, casting, and bracing for orthopedic patients.
- Managed phone communications, appointment scheduling, and digital medical records at the front desk.
- Supported clinical charting and patient education to reinforce continuity of orthopedic care.
Education
Medical Assistant Diploma
Technical School Certification - Sports Medicine
Skills
Casting
splinting & bracing
Wound & injury care
Phlebotomy & venipuncture
Suture & staple removal
Sterile injection prep
Triage & vital signs
Epic & Cerner EMR systems
Prior authorization management
Orthopedic referral coordination
Surgery coordination
Appointment scheduling
Patient education
Clinical documentation
Medical office management
Insurance documentation
Certification
Registered Medical Assistant (RMA)
Personal Information
- Title: Registered Medical Assistant (RMA)
- Work Permit: Authorized to work in the US
Timeline
Registered Medical Assistant
Bon Secor Mercy Health
06.2025 - CurrentRead More
Orthopedic Medical Assistant
Essentia Health
10.2024 - 04.2025Read More
Orthopedic Medical Assistant
Wooster Orthopedics & Sports Medicine Center
12.2023 - 10.2024Read More
Registered Medical Assistant
OhioHealth Physicians Group
06.2021 - 12.2023Read More
Registered Medical Assistant
Orthopedic One
04.2019 - 06.2021Read More
Medical Assistant
University Hospitals Orthopedics & Sports Medicine
02.2018 - 03.2019Read More
Medical Assistant Externship
OhioHealth Orthopedics & Sports Medicine
11.2017 - 12.2017Read More
Ashland County West Holmes Career Center
Technical School Certification from Sports Medicine
Read More
Ross Medical Education Center
Medical Assistant Diploma
Read More