Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Kaley Hughes

Kaley Hughes

Castle Rock,CO

Summary

Experienced and driven sales professional with a strong track record of exceeding goals and building lasting client relationships. Skilled in lead conversion, customer engagement, and remote communication tools. Thrive in team environments that value collaboration, support, and growth. Seeking a fully remote sales role with a company where I can contribute meaningfully, develop new skills, and grow long term.

Overview

8
8
years of professional experience

Work History

Customer Experience Coordinator

Carmax
Parker, Colorado
02.2024 - 07.2025
  • Identified potential candidates through networking, cold calling, referrals, online databases and other sources.
  • Negotiated sales agreements to finalize vehicle purchases with clients.
  • Collaborated with finance department to facilitate loan applications and approvals.
  • Provided exemplary customer service during the sales process to enhance satisfaction.

Sales Associate

Castle Rock Ford
Castle Rock, Colorado
03.2021 - 11.2023
  • Assisted customers in selecting vehicles based on preferences and budget.
  • Conducted test drives to demonstrate vehicle features and performance.
  • Utilized CRM software to track leads and manage customer relationships effectively.
  • Followed up with customers to build long-term relationships and successful referrals.

Assistant Sales Manager

T-Mobile
Arvada, Colorado
05.2019 - 03.2021
  • Prepared reports on sales performance for senior management review and analysis.
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Resolved escalated customer inquiries or complaints in a timely manner.
  • Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.

Inside Sales Associate

Colorado Home Finder Realty
Lakewood, Colorado
01.2017 - 05.2019
  • Coordinated property showings and scheduled appointments for potential buyers.
  • Developed marketing materials to promote properties across various channels.
  • Supported open houses by setting up, greeting visitors, and providing property information.
  • Handled advertising and email marketing campaigns for listings to bring in qualified buyers.

Education

High School Diploma -

Denver Accelerated
Denver, CO
05-2016

Skills

  • CRM software
  • Lead generation
  • Effective communication
  • Customer relationship management
  • Sales negotiation
  • Relationship building

References

References available upon request.

Timeline

Customer Experience Coordinator

Carmax
02.2024 - 07.2025

Sales Associate

Castle Rock Ford
03.2021 - 11.2023

Assistant Sales Manager

T-Mobile
05.2019 - 03.2021

Inside Sales Associate

Colorado Home Finder Realty
01.2017 - 05.2019

High School Diploma -

Denver Accelerated

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