Kaley Kinson
Richmond,VA
Summary
Motivated and trustworthy individual with a high interest in the Fraud and Anti-Money Laundering space. Experienced in compiling information and evidence from multiple sources into detailed reports in compliance with the Bank Secrecy Act.
Overview
6
6
years of professional experience
Work History
Fraud Investigator
U.S. Bank
12.2022 - 07.2024
- Conducted prompt and thorough investigations on referred activity.
- Evaluated customer data to identify and prevent fraudulent activities.
- Summarized all key information regarding investigation into detailed suspicious activity reports.
Licensed Insurance Agent
Matic Insurance Services
08.2021 - 11.2022
- Provided coverage option information to assist clients in protecting assets.
- Upsold additional products and services after identifying customer needs and requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances.
Inside Sales Representative
Matic Insurance Services
01.2021 - 08.2021
- Conducted 300-400 calls per day to connect with new customers and inform them of the benefits regarding shopping insurance.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Market Information, Research, and Sales Assistant
Marcus & Millichap
08.2020 - 12.2020
- Provided key strategic market research and statistical data as well as assisting in the production of marketing and financial materials required for the sale of investment real estate throughout the U.S.
Front of House Manager
Vale Food Co.
05.2018 - 07.2020
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Education
Bachelor of Science - Finance
Florida State University
Tallahassee, FL05.2020
Skills
- Internal fraud
- Fraud Detection
- Report filing
- Records Research
- Transaction review
- Effective Communication
- Insurance knowledge
Timeline
Fraud Investigator
U.S. Bank
12.2022 - 07.2024
Licensed Insurance Agent
Matic Insurance Services
08.2021 - 11.2022
Inside Sales Representative
Matic Insurance Services
01.2021 - 08.2021
Market Information, Research, and Sales Assistant
Marcus & Millichap
08.2020 - 12.2020
Front of House Manager
Vale Food Co.
05.2018 - 07.2020
Bachelor of Science - Finance
Florida State University
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