Erinn Devers
Henderson,NV
Summary
Trustworthy Investigator touting 4 years of expertise developing problem solving methodologies that work. A knowledgeable resource committed to finding answers and working with clients, companies, witnesses and law enforcement. Promoting exemplary skills in project management, analytics and information presentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fraud Investigator
MGM Resorts
05.2022 - Current
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination.
- Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Conducted online social media analysis, open source research and commercial database research
- Performs Point of Sale Audits & Investigations uncovering performance issues and theft
Surveillance Investigative Analyst II
Cosmopolitan of Las Vegas
10.2021 - Current
- Conduct investigations for potential money laundering and complete SAR reporting
- Observe, document and save coverage of any unusual or suspicious activities on property
- Ability to detect ways to cheat, fraud schemes and advantage play
- Ability to analyze gaming statistics and investigate discrepancies thoroughly
- Conduct audits on guest and employees.
Surveillance Agent
Caesars Entertainment
02.2020 - 10.2022
- Monitors all high security areas for suspicious activities, identifying potential criminal activity, safety concerns, and other violations
- Creates detailed logs and reports regarding incidents that occurred on property
- Assesses, evaluates, and reviews data for security
- Assist in local, state and federal investigations with collecting information on persons of interest
- Observes all casino games in order to deter and catch cheating activities.
Security Officer
04.2019 - 01.2020
- Interview, investigate and document incidents that happen on property
- Helps assist law enforcement with property matters as well as in court testimony
- Enforces company policy and procedures
- Patrols property to find any safety hazards while also being helpful to guest of hotel
Advocate- Resident Assistant
08.2018 - 05.2019
- Facilitate work trainings surrounding diversity and identity to a group of 50 colleagues
- Create diversity based boards for the campus community teaching about marginalized groups
- Worked alongside diversity coordinators for the University of Nevada Las Vegas to conduct discussions with students
Resident Assistant
University of Nevada
08.2016 - 05.2019
- Developed relationships though community building with 40 residents/students ages 18-28
- Experience in writing timely detail-oriented reports based on objective observations of incidents
- Assisted professional staff in interviewing and training future staff employees in mediating and resolving conflicts
- Anticipated and responded to policy violations, security needs, and utility maintenance between 4 residential complexes of 600 undergraduate students
- Assessed situations and utilized creative problem-solving skills in high stressed situations, while also working closely with the UNLV Police Department
Education
Bachelor of Arts - Criminal Justice
University of Nevada Las Vegas
Las Vegas, NV05.2019
High School Diploma -
Foothill High School
Henderson, NV05.2015
Skills
- Report Filing
- Customer Experience
- Fraud Prevention and Detection
- Safety Violations
- Critical Thinking
- Witness Interview Skills
- Fraud Investigations
- Internal Fraud
- Loss Mitigation
- Surveillance and Evidence Gathering
- Detection Models
- Emergency Situations
- Inbound Phone Calls
- Training and Education
- Threat Detection
- Criminal Investigations
- CCTV Camera Operations
- Asset Protection
- Undercover Surveillance
Certification
- TAM Certified - CPR and AED certified - Boyd Gaming License - CCW License
- Investigative Interviewing and Advanced Interrogation (Sep. 2022)
John E. Reid & Associates, Inc.Computer Applications
- SDS
- Table Manager
- Oosto Facial Recognition
- Pro Watch badging system
- CMS
- eCCM by Veridocs
- IDM
- MaxPro VMS
- iTrak
- Surveillus
- CRT Reporting
- Patron Management
- Tableau
- Econnect
- Infogensis
- LMS
Timeline
Fraud Investigator
MGM Resorts
05.2022 - Current
Surveillance Investigative Analyst II
Cosmopolitan of Las Vegas
10.2021 - Current
Surveillance Agent
Caesars Entertainment
02.2020 - 10.2022
Security Officer
04.2019 - 01.2020
Advocate- Resident Assistant
08.2018 - 05.2019
Resident Assistant
University of Nevada
08.2016 - 05.2019
Bachelor of Arts - Criminal Justice
University of Nevada Las Vegas
High School Diploma -
Foothill High School
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