Summary
Overview
Work History
Education
Skills
Timeline
Generic

KALEY SELLERS

Coker,AL

Summary

Dedicated and hardworking student currently pursuing a Bachelor of Science in Criminal Justice with a minor in Forensic Science at the University of Alabama at Birmingham. Recognized for academic excellence, earning placement on the Dean's List and President's List and membership in honor societies. Committed to furthering education and gaining hands-on experience in the field. Seeking scholarship funding to continue academic development in pursuit of a career in crime scene investigations.

Overview

8
8
years of professional experience

Work History

911 Telecommunicator

Tuscaloosa County E-911
06.2022 - Current
  • Attends training courses offered by the department or required by law in order to maintain applicable certifications.
  • Answers all emergency and non-emergency 911 calls promptly while utilizing customer service skills to calmly interrogate callers to obtain all necessary information.
  • Properly operates all functions of the multi-line telephone system, C.A.D. system, mapping system and all other functions relevant to work responsibilities.
  • Handles multiple tasks simultaneously by interrogating callers and inputting accurate and concise information while utilizing three to four maps to verify caller location to correctly follow jurisdictional policies and procedures.
  • Handles high-pressure situations calmly and professionally, successfully manages multiple calls simultaneously during peak hours.
  • Contributes to the development of new training materials for incoming 911 Telecommunicators, improving overall team preparedness.

Stocking/Unloading Associate

Walmart
11.2019 - 04.2021
  • Assisted with unloading the daily freight trucks by lifting freight on and off a conveyor line in a timely manner.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Retail Cashier/Stockman

Hobby Lobby
09.2018 - 08.2019
  • Utilized customer service and communication skills in greeting customers and assisting them with questions, problems, and carrying out their purchases.
  • Worked a non-scanning cash register applying discounts to items based on the weekly sales advertisements.
  • Required memorization as to what department items belong and whether the item was on sale that week.
  • Set up advertisement signs and displays to promote sales.
  • Helped unload trucks by lifting and organizing light to heavy boxes on a dolly, in addition to unboxing and distributing the freight to the department it belonged in a timely manner.

Camp Counselor

I Dream Big Academy
05.2017 - 08.2017
  • Planned and implemented core and non-core programs and experiences for students assigned to my group.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.

Education

Bachelor of Science - Criminal Justice, Minoring in Forensic Science

University of Alabama At Birmingham
Birmingham, AL
12-2026

Associate of Arts -

Shelton State Community College
Tuscaloosa, AL
05.2021

High School -

Sipsey Valley High School
Buhl, AL
05.2018

Skills

  • Customer service
  • Data entry
  • Organization
  • Time management
  • Creativity
  • Problem-solving
  • Typing speed at least 50 WPM
  • Detail-oriented
  • Communication
  • Graphic design
  • Multitasking
  • Collaboration
  • Photography and camera operations
  • Emergency management
  • Computer skills
  • CPR and first aid

Timeline

911 Telecommunicator

Tuscaloosa County E-911
06.2022 - Current

Stocking/Unloading Associate

Walmart
11.2019 - 04.2021

Retail Cashier/Stockman

Hobby Lobby
09.2018 - 08.2019

Camp Counselor

I Dream Big Academy
05.2017 - 08.2017

Bachelor of Science - Criminal Justice, Minoring in Forensic Science

University of Alabama At Birmingham

Associate of Arts -

Shelton State Community College

High School -

Sipsey Valley High School
KALEY SELLERS