Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kaley Sellers

Coker

Summary

Dedicated and hardworking student pursuing a Bachelor of Science in Criminal Justice with a minor in Forensic Science at the University of Alabama at Birmingham. Recognized for academic excellence with placements on the Dean's List and President's List, as well as membership in honor societies. Committed to furthering education and gaining hands-on experience in the field. Actively seeking scholarship funding to further academic development and pursue a career in crime scene investigations.

Overview

7
7
years of professional experience

Work History

911 Telecommunicator

Tuscaloosa County E-911
06.2022 - Current
  • Attends training courses offered by the department or required by law in order to maintain applicable certifications
  • Answers all emergency and non-emergency 911 calls promptly while utilizing customer service skills to calmly interrogate callers to obtain all necessary information
  • Properly operates all functions of the multi-line telephone system, C.A.D
  • System, mapping system and all other functions relevant to work responsibilities
  • Handles multiple tasks simultaneously by interrogating callers and inputting accurate and concise information while utilizing three to four maps to verify caller location to correctly follow jurisdictional policies and procedures
  • Handles high-pressure situations calmly and professionally, successfully manages multiple calls simultaneously during peak hours
  • Contributes to the development of new training materials for incoming 911 Telecommunicators, improving overall team preparedness

Stocking/Unloading Associate

Walmart
11.2019 - 04.2021
  • Assisted with unloading the daily freight trucks by lifting freight on and off a conveyor line in a timely manner
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Provided exceptional services and pleasant shopping experiences to retail customers

Retail Cashier/Stockman

Hobby Lobby
09.2018 - 08.2019
  • Utilized customer service and communication skills in greeting customers and assisting them with questions, problems, and carrying out their purchases
  • Worked a non-scanning cash register applying discounts to items based on the weekly sales advertisements
  • Required memorization as to what department items belong and whether the item was on sale that week
  • Set up advertisement signs and displays to promote sales
  • Helped unload trucks by lifting and organizing light to heavy boxes on a dolly, in addition to unboxing and distributing the freight to the department it belonged in a timely manner

Education

Bachelor of Science - Criminal Justice, Forensic Science

University of Alabama At Birmingham
Birmingham, AL
05-2027

General Studies -

Shelton State Community College
Tuscaloosa, AL
05.2021

Advanced High School Diploma -

Sipsey Valley High School
Buhl, AL
05.2018

Skills

  • Customer service
  • Organization
  • Time management
  • Problem-solving
  • Detail-oriented
  • Communication
  • Graphic design
  • Multitasking

Interests

  • Documenting and sharing travel experiences
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Interior Design
  • Photography and editing

Timeline

911 Telecommunicator

Tuscaloosa County E-911
06.2022 - Current

Stocking/Unloading Associate

Walmart
11.2019 - 04.2021

Retail Cashier/Stockman

Hobby Lobby
09.2018 - 08.2019

Bachelor of Science - Criminal Justice, Forensic Science

University of Alabama At Birmingham

General Studies -

Shelton State Community College

Advanced High School Diploma -

Sipsey Valley High School

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Kaley Sellers