Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Authorization
Timeline
Generic

Kali Chapman

Salt Lake City

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work History

Operations Associate

Sephora
Riverton
01.2025 - Current
  • Unloading shipments, restocking shelves, cycle counting, processing damaged products, and maintaining stock accuracy
  • Setting up new product displays, updating signage, changing price tags, and ensuring the store reflects brand standards
  • Welcome clients, offer personalized consultations, and build strong relationships
  • Suggest and demonstrate products, upselling and matching needs to drive sales

Esthetician/Receptionist

Gaze Lash and Brow Bar
Arden
07.2022 - 12.2024
  • Deliver expert lash and brow services, enhancing client satisfaction with precise techniques.
  • Boost client retention through personalized beauty treatments and consultations.
  • Resolve client concerns promptly, ensuring high satisfaction and repeat business.
  • Contribute to salon's reputation by maintaining high service standards.

Hostess/Trainer

Yard House
Greenville
09.2021 - 01.2023
  • Managed guest interactions, enhancing satisfaction and fostering repeat visits.
  • Trained new staff, improving service efficiency and team collaboration.
  • Handled calls efficiently, ensuring clear communication and timely responses.

Sales Floor Team Lead

Michaels
Simpsonville
10.2018 - 09.2021
  • Led customer service to enhance guest satisfaction and loyalty.
  • Streamlined stocking and shipment processes, improving inventory accuracy.
  • Managed cash and credit transactions, ensuring financial accuracy.
  • Coordinated communication, enhancing team collaboration.

Education

Certificate - Esthetics

Greenville Technical College
Greenville, SC

High school or equivalent -

Skills

  • Serving
  • Food handling
  • Sales
  • Leadership
  • Guest services
  • Training & development
  • Customer service
  • Teamwork
  • Front Desk
  • POS

Certification

  • CPR Certification

Languages

English

Work Authorization

Authorized to work in the US for any employer

Timeline

Operations Associate

Sephora
01.2025 - Current

Esthetician/Receptionist

Gaze Lash and Brow Bar
07.2022 - 12.2024

Hostess/Trainer

Yard House
09.2021 - 01.2023

Sales Floor Team Lead

Michaels
10.2018 - 09.2021

Certificate - Esthetics

Greenville Technical College

High school or equivalent -

Kali Chapman