Kali Fowler
Traverse City,MI
Summary
Reliable dental receptionist skilled in effective communication and team collaboration. Experienced in processing patient insurance claims and maintaining organized records, contributing to a positive patient experience and workplace environment.
Overview
11
11
years of professional experience
Work History
Dental Receptionist
Grand Traverse Oral Surgery
Traverse City, MI
11.2022 - Current
- Processed patient insurance claims, ensuring accuracy and timely submissions.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Maintained organized patient records using dental management software.
- Communicated effectively with patients regarding treatment plans and financial options.
- Addressed patient inquiries and concerns with empathy and professionalism, fostering trust and loyalty.
- Contributed to positive workplace environment by collaborating closely with dental professionals and office staff.
Assistant Teacher
Munson Medical Center
Traverse City, MI
06.2019 - 10.2022
- Fostered a safe, nurturing environment that encouraged positive social interactions among students.
- Collaborated with lead teachers to create engaging activities tailored to diverse learning styles.
- Communicated regularly with parents about daily activities and behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
Cashier
Ace Hardware
Traverse City, MI
07.2015 - 06.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Education
Associate of Science - Dental Assisting
Northwestern Michigan College
Traverse City, MI05-2023
Associate of Applied Science - Early Childhood Education
Northwestern Michigan College
Traverse City, MI05-2021
Skills
- Phone and email etiquette
- Excellent multitasking capability
- Appointment scheduling
- Punctual and reliable
- Team collaboration
- Computer proficiency
Timeline
Dental Receptionist
Grand Traverse Oral Surgery
11.2022 - Current
Assistant Teacher
Munson Medical Center
06.2019 - 10.2022
Cashier
Ace Hardware
07.2015 - 06.2019
Associate of Science - Dental Assisting
Northwestern Michigan College
Associate of Applied Science - Early Childhood Education
Northwestern Michigan College