Kali Goldsberry
Decatur,GA
Summary
Highly proactive manager with 15+ years of experience in team leadership in Hospitality industry. Background includes sales, management and customer service in fast-paced settings. Flexible and results-oriented offering focused leadership and sales operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
2025
2025
years of professional experience
Work History
Bartender
Parker's On Ponce
Decatur, GA
2024 - 2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
General Manager
Eddie's Attic
515 N McDonough St. Decatur GA 30030
08.2023 - 05.2024
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
General Manager
Joystick Gamebar
427 Edgewood Ave Atlanta GA
08.2022 - 08.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
Lead Bartender
Hotel Clermont
789 Ponce De Leon Ave Atlanta GA
02.2022 - 09.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Bartender
Joystick Game Bar
427 Edgewood Avenue Atlanta GA
03.2021 - 02.2022
- Worked in a fast paced and high volume environment with a focus on serving craft cocktails
- Responsibilities included cleaning and maintaining the bar area and prep work for the incoming shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Georgia Beer Garden
420 Edgewood Ave Atlanta GA
03.2021 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender
Eddie's Attic
01.2018 - 03.2020
- Skillfully anticipated and addressed guests' service needs
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Neighbour's Pub
752 North Highland Ave Atlanta GA
01.2017 - 01.2018
- Trained staff in guest service expectations, protocols and duties.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Service Advisor
World Toyota
5800 Peachtree Blvd Atlanta Ga
01.2016 - 01.2017
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Suggested additional services to customers in order to meet upsell goals.
Education
High school diploma -
South Spencer High School
INSkills
- Staffing
- Customer Experience
- Organizational Restructure and Change
- Project Management
- Inventory Control
- Variance and Risk Analysis
- Problem Resolution
- Negotiation
- Data Review
- Human Resources Leadership
- Verbal and Written Communication
- Vendor Partnerships
- Food Preparation and Safety
- Database Maintenance
- Staff Development
- Cost Analysis and Savings
- Interpersonal Skills
- Budgeting and Cost Control
- Training and Development
- Change Implementation
- Analytical Skills
References
Johnny (Juan) Martinez- Owner of Joystick Gamebar
Email: Player1@joystickgamebar.com
Andrew Hingley- Owner of Eddie's Attic
Email: Andrew@alexcooley.com
Phone: 404-423-9762
Greggory Karnes- Bar Operations Manager of The Consulate
Phone: 4042105659
Frank Martinez- Beverage Manager of Ladybird Grove and Mess Hall
Phone: 678-389-0071
Timeline
General Manager
Eddie's Attic
08.2023 - 05.2024
General Manager
Joystick Gamebar
08.2022 - 08.2023
Lead Bartender
Hotel Clermont
02.2022 - 09.2022
Bartender
Joystick Game Bar
03.2021 - 02.2022
Bartender
Georgia Beer Garden
03.2021 - 02.2022
Bartender
Eddie's Attic
01.2018 - 03.2020
Bartender
Neighbour's Pub
01.2017 - 01.2018
Service Advisor
World Toyota
01.2016 - 01.2017
High school diploma -
South Spencer High School
Bartender
Parker's On Ponce
2024 - 2025