Kali Helsel
Laguna Hills,CA
Summary
Driven and energetic professional with many years experience in customer service and real estate. Skilled at building productive working relationships with agents, lenders, appraisers, title companies, surveyors, and attorneys to facilitate sales and satisfy clients. Committed to best-in-class client services and maintaining professionalism. I have a proven history of working tirelessly for effective sales and profitable deals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Surterre Properties - Newport Beach
Newport Beach , CA
2023.11 - Current
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed real estate transactions from initiation to closing.
Customer Service Representative
Alarm Central, Inc
Irvine , CA
2022.05 - 2024.02
- Provided exceptional customer service to ensure customer satisfaction.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Scheduled service calls and installations based off customer needs, took over the phone payments, and handled accounting tasks
Barista
Starbucks
Laguna Hills , CA
2022.07 - 2023.07
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by connecting with customers
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA2023-06
Skills
- Market monitoring
- Lead Follow Up
- Recruiting clients
- Negotiations expert
- Social Media Marketing
- Escrow management
- Contract Negotiation
- Scheduling
- Data Entry
- Complaint resolution
- Inbound and Outbound Calling
- Positive and professional
Accomplishments
- Honor Roll Student
- 2022-2023 All American (USA Cheerleading)
Certification
- California DRE Real Estate License #02225542
References
References available upon request.
Timeline
Real Estate Agent
Surterre Properties - Newport Beach
2023.11 - Current
Barista
Starbucks
2022.07 - 2023.07
Customer Service Representative
Alarm Central, Inc
2022.05 - 2024.02
High School Diploma -
Aliso Niguel High School
- California DRE Real Estate License #02225542
Similar Profiles
America SantosAmerica Santos
Night Audit Supervisor at Newport BeachNight Audit Supervisor at Newport Beach
Nancy DePalmaNancy DePalma
RN High Risk LDRP and Antepartum at Hoag Hospital Irvine, Hoag Hospital Newport BeachRN High Risk LDRP and Antepartum at Hoag Hospital Irvine, Hoag Hospital Newport Beach
Carter PenceCarter Pence
Senior Pool Lifeguard at City of Newport BeachSenior Pool Lifeguard at City of Newport Beach