Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
Wythe Animal Wellness Community Vet Care
Wytheville Va
09.2024 - Current
Implemented inventory management systems for medical supplies, reducing waste and ensuring availability.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Managed specimen sample handling, receiving, storage and inventory.
Maintained laboratory equipment and performed routine calibrations to uphold quality standards.
Administer medications, vaccines and treatments as instructed by veterinarian.
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Client Patient Coordinator /Laboratory Technician
Town And Country 24hr Veterinary Hospital
Christiansburg, VA
08.2022 - 09.2024
Developed patient education materials, increasing understanding of treatment options and procedures.
Conducted quality control procedures to verify accuracy of test results and enhance reliability.
Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Contributed to a positive atmosphere within the clinic by maintaining a professional demeanor and compassionate attitude towards all patients.
Maintained laboratory equipment and performed routine calibrations to uphold quality standards.
Receptionist
Riner Animal Clinic
Riner, VA
08.2021 - 05.2022
Confirmed appointments, communicated with clients and updated client records.
Answered the telephone system and directed calls accordingly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints.
Education
No Degree - Animal And Poultry Sciences
Virginia Polytechnic University And State
Blacksburg, VA
05-2024
Associate of Science - Veterinary Technician License
Penn Foster
Scranton, PA
06-2027
Skills
Lab operations
Lab safety protocols
CLIA & OSHA compliance
Lab equipment maintenance
Test results interpretation
Hazardous waste disposal
Staining techniques
Slide preparation
Teamwork and collaboration
Accomplishments
Medical Team Lead
Timeline
Veterinary Technician
Wythe Animal Wellness Community Vet Care
09.2024 - Current
Client Patient Coordinator /Laboratory Technician
Town And Country 24hr Veterinary Hospital
08.2022 - 09.2024
Receptionist
Riner Animal Clinic
08.2021 - 05.2022
No Degree - Animal And Poultry Sciences
Virginia Polytechnic University And State
Associate of Science - Veterinary Technician License