Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Kali Teague

Mountainburg,AR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Calico County
Fort Smith, AR
01.2021 - Current
  • Trained employees on additional job positions to maintain coverage of roles.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Maintained adequate staffing to meet objectives within budget.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Pizza Maker

Cavanaugh Pizza
Fort Smith, AR
01.2020 - 11.2020
  • Kept stations stocked and ready for use to maximize productivity.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.

Cashier

A to Z Tools
Alma, AR
05.2017 - 08.2017
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Bachelor of Arts - Psychology

University of Arkansas-Fort Smith
Fort Smith, AR
12-2021

Skills

  • Performance Management
  • Staff Management
  • Goal-Oriented
  • Training and Mentoring
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Time Management
  • Budget Control

Certification

  • Microsoft Word, Power Point, and Excel certified as of 2017.

Accomplishments

  • 2018 NCA Collegiate National Champion

References

References available upon request.

Timeline

Manager

Calico County
01.2021 - Current

Pizza Maker

Cavanaugh Pizza
01.2020 - 11.2020

Cashier

A to Z Tools
05.2017 - 08.2017

Bachelor of Arts - Psychology

University of Arkansas-Fort Smith
  • Microsoft Word, Power Point, and Excel certified as of 2017.
Kali Teague