Kalia Anthony
Cleveland,OH
Summary
Driven professional with a diverse background in Administration. Excelled in roles requiring exceptional computer skills and leadership prowess. Known for outstanding problem-solving abilities and collaboration talent, achieving significant team efficiency improvements. Demonstrates a unique blend of communication and organization skills, ensuring success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Legacy Home Health Services
06.2021 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Alternative Administrator
Noor Home Healthcare LLC
08.2015 - Current
- Improved patient care by implementing updated policies and procedures in the alternate administrator role.
- Streamlined office processes for increased efficiency and improved overall work environment.
- Enhanced employee performance through consistent training sessions and evaluations.
- Reduced operational costs with careful budget management and resource allocation.
- Developed strong relationships with patients, families, and staff to maintain a positive atmosphere in the workplace.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for patients, ensuring optimal outcomes.
- Ensured compliance with all federal, state, and local regulations by staying up-to-date on industry standards and maintaining accurate documentation.
- Conducted regular audits of patient records to identify areas of improvement and maintain high-quality service delivery standards.
- Recruited hired, and trained exceptional healthcare professionals to build a dedicated team focused on providing quality patient care.
- Evaluated employee performance regularly, providing constructive feedback for continuous growth and development within the organization.
- Fostered a culture of collaboration among staff members while empowering them to take ownership of their roles in providing excellent patient care.
- Addressed any concerns or complaints from patients or family members promptly, resolving issues professionally and efficiently.
- Maintained open lines of communication with staff members through regular meetings, promoting transparency within the organization.
- Maintained personnel records and updated internal databases to support document management.
Office Manager
Gateway Home Healthcare
05.2013 - 06.2015
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Phlebotomy
Phlebotomy Training Specialists
Cleveland, OH05.2024
Associate of Science - Phlebotomy, Medical Assistant, EKG
Remington College
Cleveland, OH06.2009
High School Diploma -
Middletown Highschool
Middletown, Ohio05.2002
Skills
Computer skills
Leadership experience
Communication skills
Organization skills
People skills
Collaboration talent
Problem-solving abilities
Specimen Preparation
Data Entry
Venipuncture
Infection Control
Patient confidentiality
Certification
First Aid & CPR Instructor
Phlebotomy State Certificate #OH-14799-106356
Nationally Certified Phlebotomy Technician
Certificate Number-N24104435
Expiration Date-05/31/2026
- PT - Phlebotomy Technician
Timeline
Office Manager
Legacy Home Health Services
06.2021 - Current
Alternative Administrator
Noor Home Healthcare LLC
08.2015 - Current
Office Manager
Gateway Home Healthcare
05.2013 - 06.2015
Phlebotomy
Phlebotomy Training Specialists
Associate of Science - Phlebotomy, Medical Assistant, EKG
Remington College
High School Diploma -
Middletown Highschool
First Aid & CPR Instructor
Phlebotomy State Certificate #OH-14799-106356
Nationally Certified Phlebotomy Technician
Certificate Number-N24104435
Expiration Date-05/31/2026
- PT - Phlebotomy Technician
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