Kaliah James
Tacoma,WA
Summary
Dedicated healthcare professional with experience in direct patient care, behavior support, and clinical documentation in fast-paced healthcare settings. Skilled in infection prevention, patient safety, pediatric care, and individualized communication. Seeking a Dental Assistant position where strong clinical support skills, attention to detail, and a patient-centered approach can contribute to positive dental experiences and efficient clinical operations.
Overview
7
7
years of professional experience
Work History
Resident Care Manager
Sunrise Senior Assisted Living
Louisville, Kentucky
10.2024 - 01.2025
- Delivered direct patient care ensuring comfort, safety, and dignity, enhancing overall patient experience.
- Collaborated with multidisciplinary healthcare teams to provide efficient, patient-centered care.
- Ensured clean, organized patient-care environments adhering to infection prevention protocols, promoting patient health and safety.
- Maintained accurate, confidential patient records in compliance with HIPAA, safeguarding patient privacy and trust.
Registered Behavior Technician
Hopebridge Autism Therapy Center
Louisville, Kentucky
04.2021 - 01.2022
- Delivered individualized, patient-centered care to children with diverse behavioral and developmental needs, enhancing their engagement and progress.
- Applied behavior management, positive reinforcement, and de-escalation techniques to support patient cooperation and reduce anxiety in structured and natural environments.
- Collaborated with clinical supervisors and Board Certified Behavior Analyst to implement and monitor individualized treatment plans, ensuring effective continuity of care.
- Built trusting relationships with clients and families through compassionate communication and individualized support.
Cashier/Customer Service
Buffalo Wild Wings, BWW
Louisville, Kentucky
02.2019 - 12.2019
- Delivered exceptional customer service in a fast-paced environment, demonstrating professionalism, empathy, and effective communication with individuals from diverse backgrounds.
- Addressed customer inquiries and resolved service-related issues through active listening and effective problem-solving.
- Managed financial transactions and processed payments while maintaining accurate records, ensuring accountability and reliability.
- Balanced customer needs with operational responsibilities by applying strong multitasking, time management, and organizational skills.
Certified Nursing Assistant
Forest Springs Health Campus
Louisville, Kentucky
07.2018 - 09.2019
- Monitored and documented patient conditions, vital signs, and changes in health status, communicating relevant findings to licensed nursing staff.
- Assisted patients with positioning, mobility, and daily care procedures while maintaining safety and minimizing discomfort.
- Followed established infection prevention and control protocols, including proper use of PPE (Personal Protective Equipment), hand hygiene, and sanitation of patient-care environments.
- Utilized effective communication, reassurance, and interpersonal skills to build trust, reduce anxiety, and promote positive healthcare experiences.
Education
High School Diploma -
Eastern High School
12400 Old Shelbyville Rd, Louisville, KY, 4024305-2017
Skills
- Dental Terminology
- Dental Anatomy and Morphology
- Dental Instrumentation
- Dental Operatory Preparation
- Dental Infection Control and Sterilization
- Chairside Assisting Fundamentals
- Infection Prevention & Control
- Clinical Patient Care
- Team Collaboration
- Time Management & Organization
Timeline
Resident Care Manager
Sunrise Senior Assisted Living
10.2024 - 01.2025
Registered Behavior Technician
Hopebridge Autism Therapy Center
04.2021 - 01.2022
Cashier/Customer Service
Buffalo Wild Wings, BWW
02.2019 - 12.2019
Certified Nursing Assistant
Forest Springs Health Campus
07.2018 - 09.2019
High School Diploma -
Eastern High School