Creative Social Media Manager experienced in managing social media programs across four consumer properties. Proactive and hardworking individual talented in management, film, strategic planning and social marketing. Computer proficient with superb skills in Adobe Photoshop and Premiere Pro.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Social Media Manager
Freelance
01.2019 - Current
Analyzed and reported social media and online marketing campaign results.
Developed marketing content such as vlogs, promotional materials and advertisements for social media.
Communicated with followers to promptly respond to queries and monitor reviews.
Created actionable plans to grow and maintain followers through TikTok, Facebook and Instagram.
Videographer and Photographer
Freelance
01.2019 - Current
Produced original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production.
Set up for shots according to production schedules, weather and lighting conditions and available equipment.
Conserved footage archive by organizing, labeling and tagging with metadata.
Used Adobe Premiere Pro to edit footage into correct order and add effects.
Used Adobe Photoshop to edit Photos.
Manager
Hibbitt Sports, City Gear
Corinth, United States
10.2018 - 11.2021
Drove customer satisfaction by addressing and providing swift resolution for escalated complaints
Improved customer service standards by assessing staff performance and offering constructive feedback
Preserved customer loyalty by quickly and completely resolving complaints
Prepared schedules and assignments to meet short- and long-term business demands
Supervised teams and provided clear objectives and consistent, performance-oriented policies
Organized training for new team members and routine retraining for established employees
Kept all paperwork current and compliant with internal standards and legal requirements.