Kalief Smith
Veterans Affairs Medical Center
Port Orchard,WA
16
years of professional experience
Accomplished Phlebotomist and Supervisor with a proven track record at Incyte Diagnostics and Cascade Regional Blood Services, demonstrating exceptional skills in specimen handling and staff management. Known for enhancing patient and client satisfaction through meticulous quality control and effective communication, consistently delivering projects on time and within budget. Fluent in Spanish, excels in customer service and operational efficiency.
Work History
Phlebotomist
2 Years- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Phlebotomist
2 Years- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Consistently model values of Incyte Diagnostics as well as Sound Family Health and coach for the same expectation while building on current pactices and goals
- Ensure patient needs and expectations are met
Supervisor Phlebotomist
2 Years 7 Months- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Monitor the successes and chanllenges of the team
- Recommend systems, resources, and procedures to achieve the department's success
- Ensured the overall smooth donor flow and operation of the fixed and mobile sites
General Contractor
6 Years 9 Months- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
Phlebotomist
2 Years 7 Months- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Education
No Degree - Phlebotomy
Skills
Specimen handling
Fluent in Spanish
Data Entry
Quality Control
Paperwork Processing
Staff Management
Customer Service
Timeline
Phlebotomist
Veterans Affairs Medical Center
08.2024 - 08.2026Read More
Phlebotomist
Incyte Diagnostics
08.2022 - 08.2024Read More
Supervisor Phlebotomist
Cascade Regional Blood Services
01.2020 - 08.2022Read More
General Contractor
Self Employed
04.2013 - 01.2020Read More
Phlebotomist
United Blood Services
08.2010 - 03.2013Read More
Pima Medical Institute
No Degree from Phlebotomy
Read More