Summary
Overview
Work History
Education
Skills
Timeline
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Kaliegh Orr

Denison,TX

Summary

Recovery professional bringing valuable experience in guiding individuals through their recovery journeys and fostering supportive community. Known for my collaborative approach and focus on achieving positive outcomes adapt seamlessly to changing needs. Key skills include empathetic listening conflict resolution and motivational interviewing.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Peer Recovery Specialist

Lighthouse Behavorial Wellness Center
11.2024 - Current
  • Supported individuals in recovery by facilitating Coping skills that fit their needs
  • Documented client progress and maintained accurate case notes for follow-up.
  • Assisted clients in developing personalized recovery plans and goals.
  • Provided resources and information about community services and programs.
  • Encouraged healthy coping strategies through active listening and empathy.

Research Analyst

Capio Partners
10.2021 - 11.2024
  • Resolved customer inquiries regarding policy details and claims processing efficiently.
  • Collaborated with underwriters to ensure accurate risk assessments for clients.
  • Assisted in training new team members on procedures and best practices in customer service.
  • Trained new customer service representatives on best practices, policies and procedures.
  • Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.

Housekeeper

Choctaw Casino & Resort
09.2020 - 10.2021
  • Maintained cleanliness and sanitation across all guest rooms and common areas.
  • Monitored inventory levels of cleaning supplies, ensuring timely restocking as needed.
  • Implemented efficient cleaning techniques, enhancing overall service quality and guest satisfaction.
  • Trained new staff on standard operating procedures for cleaning and maintenance tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Education

High School Diploma -

Pottsboro High School
Pottsboro, TX

Skills

  • Mental health awareness
  • Self-care techniques
  • Relapse prevention
  • Motivational interviewing
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • File and record keeping

Timeline

Peer Recovery Specialist

Lighthouse Behavorial Wellness Center
11.2024 - Current

Research Analyst

Capio Partners
10.2021 - 11.2024

Housekeeper

Choctaw Casino & Resort
09.2020 - 10.2021

High School Diploma -

Pottsboro High School

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Kaliegh Orr