Kalila Delser
Lodi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Trainer
4 Senses
Madison
07.2022 - Current
- Collaborated with team members to enhance training materials and resources.
- Assessed participant progress through feedback and evaluation tools.
- Created an inclusive environment that encouraged active participation and discussion.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Shift Leader
Moka
Madison
12.2020 - 07.2022
- Supervised daily operations and ensured smooth workflow among team members.
- Trained new staff on coffee preparation and customer service standards.
- Managed inventory levels and placed orders for supplies as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
Stocker
Hobby Lobby
Madison
05.2019 - 12.2020
- Stocked shelves with merchandise according to store layout and inventory guidelines.
- Maintained clean and organized stockroom for efficient product retrieval.
- Assisted customers in locating products and provided store information.
Education
Skyview High School
Billings, MTSome College (No Degree) - Elementary Education
Madison Area Technical College
Madison, WISome College (No Degree) - Elementary Education
Montana State University Billings
Billings, MTSkills
- Customer service
- Employee training
- Team collaboration
- Problem solving
- Effective communication
- Adaptability
References
References available upon request.
Timeline
Trainer
4 Senses
07.2022 - Current
Shift Leader
Moka
12.2020 - 07.2022
Stocker
Hobby Lobby
05.2019 - 12.2020
Skyview High School
Some College (No Degree) - Elementary Education
Madison Area Technical College
Some College (No Degree) - Elementary Education
Montana State University Billings