Summary
Overview
Work History
Education
Skills
Timeline
Generic

KALILA INGRAM

San Francisco Bay Area,California

Summary

K. Ingram's innate passion for people and innovative products has guided her toward a career dedicated to developing and advancing individuals through effective leadership and inspiring training, educational content, programs, and experiences.

With proactive business acumen and over 20 years of extensive experience, K. Ingram has successfully managed multi-million-dollar retail enterprises, built marketing and brand partnerships, and executed large-scale, high-profile projects for various organizations. Her track record demonstrates her ability to deliver results, with previous employers recognizing her as 'trustworthy'-a critical trait for understanding and aligning with brand visions. Her diverse and extensive background makes her an invaluable asset to any company or client.

Overview

18
18
years of professional experience

Work History

Project Leader, Training & Education

RH
06.2020 - Current
  • Spearhead training initiatives across product and service categories, enhancing team capabilities and customer experiences.
  • Collaborate cross-functionally to roll out global programs aligned with brand vision.
  • Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
  • Lead instructional design, content creation, and deployment via LMS platforms.
  • Lead onboarding and skill development for teams, ensuring operational excellence.

Showroom Manager, New York Flagship

Mitchell Gold + Bob Williams
07.2019 - 06.2020
  • Directed flagship operations with full accountability for team training and sales execution of Design, Trade and End-User business
  • Implemented strategies that elevated client satisfaction and improved team performance.
  • Collaborated with company leadership on strategic planning initiatives to optimize the profitability and long-term success of the showroom.
  • Coordinated special events and promotions to highlight new products and drive sales growth.

Principal

K.KHRONICLES
08.2015 - 07.2019
  • Consulting agency that specializes in creative direction, digital marketing, and brand storytelling.
  • Produced experiential events for fashion and beauty brands.
  • Launched successful training programs to elevate products and optimize business operations.
  • Retail buying consultant, offering a carefully curated selection tailored to the brand.


NYC Metro Manager

FF Group North America
02.2014 - 07.2015
  • Oversaw multiple store locations and year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Designed competency frameworks to align employee skills with organizational goals, driving overall business success.
  • Developed creative event concepts, resulting in increased demand.

Senior Production Manager

Pam Bristow LLC
02.2007 - 06.2014
  • Oversaw high-profile event production and procurement from concept to execution, creating immersive environments and activating brands.
  • Managed budgets and negotiated contracts with vendors to ensure cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Mentored junior team members and optimized workflow efficiency.



General Manager

AllSaints
10.2010 - 02.2014
  • Led a team of Department Managers to deliver consistent year-over-year sales increases, successfully impacting P&L.
  • Led flagship team operations and built a culture of continuous learning and empowerment.
  • Conducted market onboarding training to develop new talent
  • Planned events to activate the brand in new markets

Education

Professional Studies in Marketing

Fashion Institute of Technology
New York, NY
06.2006

Bachelor of Arts - Visual Communication

FIDM
San Francisco, CA
06.2003

Skills

    Educational Program Development,

    People Development & Coaching

    Training Facilitation

    Project & Operations Leadership

    Learning Management Systems (LMS)

    Event Planning & Procurement

    Retail & Brand Strategy

    Content Creation & Copywriting

    Team Leadership, Cross-Functional Collaboration

Timeline

Project Leader, Training & Education

RH
06.2020 - Current

Showroom Manager, New York Flagship

Mitchell Gold + Bob Williams
07.2019 - 06.2020

Principal

K.KHRONICLES
08.2015 - 07.2019

NYC Metro Manager

FF Group North America
02.2014 - 07.2015

General Manager

AllSaints
10.2010 - 02.2014

Senior Production Manager

Pam Bristow LLC
02.2007 - 06.2014

Professional Studies in Marketing

Fashion Institute of Technology

Bachelor of Arts - Visual Communication

FIDM