Erika Lombardi

• Created comprehensive curriculum for device training across all company products for new hires.
• Designed educational programs to improve training for sales representatives and clinical staff.
• Collaborated with cross-functional teams to develop and implement educational initiatives that aligned with organizational goals.
• Facilitated nationwide physician-to-physician training programs, sharing best practices to enhance clinical knowledge across practices.
• Established credentialing training programs that streamlined processes and supported cost containment efforts.
• Managed training budget while maintaining accurate financial records.

Partnered with marketing to ensure alignment of training with company objectives.

Provided clinical expertise during meetings and congresses on a national scale.

• Grew territory revenue from $2.5 million to $4 million over three years through relationship building.
• Cultivated relationships with physician staff and managers, enhancing collaboration and referral opportunities.
• Delivered exceptional service and clinical expertise, contributing to increased account retention.
• Expanded market presence by analyzing competitor products and industry trends.
• Educated customers on product features, leading to improved patient outcomes.
• Expedited resolutions for customer issues and complaints, ensuring high satisfaction rates.
• Achieved Rookie of the Year in 2019 and President's Club recognition in 2021.

• Led physician education initiatives for coronary division of Philips image guided devices across North America.
• Increased in-person physician training course from 10 in 2017 to 37 in 2018.
• Contracted with physicians and hospitals to start new KOL programs and develop KOLs as effective speakers.
• Collaborated with marketing, compliance, and clinical affairs to create impactful training materials and presentations.
• Interacted with national societies for KOL presentations and developed several 1 hour CME accredited training programs for HCP learning.
• Collaborated with Advisory boards and speaker bureaus on messaging.
• Managed physician education budget, ensuring resource allocation for effective training programs.
• Produced relevant content for social media platforms to attract and inform target audiences.

• Established KOL programs and organized in-person training courses for physicians, enhancing knowledge and engagement with coronary and peripheral products.
• Conducted physician training and education on coronary and peripheral products across the western US.
• Managed annual training calendar, coordinating course plans, training locations, and meeting participation to optimize training delivery.
• Collaborated with marketing on messaging for product sales and physician programs, aligning training initiatives with strategic goals.
• Provided mentorship to team members to enhance their professional growth. to succeed and advance within department and company.
• Collaborated with academic societies to foster partnerships and enhance program visibility. and selected speakers for our KOL programs.
• Developed PowerPoint presentations for KOL’s and round table speaker programs.

• Managed Oregon, Washington, and Alaska territory for coronary and peripheral products, ensuring effective coverage and support.
• The number one sales territory, winning our new product release contest.
• Collaborated with my Territory Manager to achieve Achieved P club status by exceeding sales targets with my Territory Manager. both years I worked with him.
• Enhanced medical equipment competencies and educational practices across territory, contributing to better outcomes for healthcare providers.
• Employed active listening and interpersonal talents to effectively communicate with various individuals, including physicians, HCP’s and fellow employees.