Kalin Upson
Sycamore,IL
Summary
Compassionate Case Manager with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
6
6
years of professional experience
Work History
Residential Case Manager
Opportunity House, Inc.
08.2022 - Current
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of individualized care.
- Conducted in-home visits to provide supportive services.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Managed caseload to satisfy multiple clients with diverse needs.
- Worked with medical teams, patients and families to implement effective individual plans.
- Facilitated family meetings to discuss patient care plans.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Direct Support Professional
Opportunity House, Inc.
03.2018 - 08.2022
- Administered medication as directed by physician.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Bachelor of Science - Rehabilitation And Disability Services
Northern Illinois University
Dekalb, IL12.2022
Skills
- QIDP Certification
- CPR & First Aid Certification
- Upholding Ethical Standards
- Mediation
- Problem Solving
- Microsoft Office Proficiency
- Ability to Advise
- Case Planning and Management
Field Experience
- Behavior Analyst Internship: Behavior Lab ABA Services LLC., Jan 2022 - May 2022
Constructed and revised individual Behavior Support Strategies prior to implementation, collaborated with interdisciplinary care team, and headed staff trainings to provide education on individual target behaviors and effective engagement.
- Case Management Internship: Opportunity House, Inc., Jan 2020 - May 2020
Absorbed new responsibilities and tasks delegated by Supervising Case Manager, collaborated with interdisciplinary care team to optimize quality of life in residential group-homes during COVID-19 isolation restrictions, and participated in Behavior Management Committee meetings.
Timeline
Residential Case Manager
Opportunity House, Inc.
08.2022 - Current
Direct Support Professional
Opportunity House, Inc.
03.2018 - 08.2022
Bachelor of Science - Rehabilitation And Disability Services
Northern Illinois University
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