Kalina Hortman
Forsyth,GA
Summary
Dynamic leader with a proven track record at Emory Healthcare, enhancing team performance through effective training, mentoring, and staff motivation. Skilled in decision-making and fostering strong relationships, I've driven process improvements and fostered collaboration across departments. My approach boosts efficiency and elevates customer service standards, embodying energetic leadership and strategic planning.
Overview
27
27
years of professional experience
Work History
Shift Manager
Emory Healthcare-ASC- PAT
7813 Spivey Station Blvd Suite 100 Jonesboro
09.2020 - Current
- Handle escalated patient issues effectively, demonstrating strong problem-solving skills while upholding the values and standards of the company.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet ASC PAT needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Fostered a cohesive workplace culture with anesthesia providers, staff and other members of the ASC teams.
- Developed onboarding binder for education and new hires.
- Liason between staff and anesthesia providers to ensure effective collaboration occurs between teams.
- Conduct staff meetings, assignments, huddles, evaluations, process improvements as a Shift Manager.
- Responsible for 8 ASC staffing locations, including UKG responsiblities.
Pre-Op Charge Nurse
Emory at Spivey Station
7813 Spivey Station Blvd, Suite 100 Jonesboro, GA
02.2010 - 09.2020
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- QA/PI Manager- including tracer rounds for Joint Commission, process improvement projects, handling patient satisfaction issues, chart auditing
- Medication nurse -ordering and restocking medications and crash carts.
- COVID hotline Triage Nurse
- Nurse Navigator for Breast Cancer patients to provide back up coverage.
- Assisted anesthesia with procedures requiring sedation.
Medical-Surgical RN
Emory Midtown Hospital
Atlanta, Ga
09.2008 - 02.2010
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Mentored nursing students during clinical rotations, fostering their growth and development as future healthcare professionals.
- Recognized early warning signs of deteriorating patient conditions, initiating rapid response measures to prevent further complications or emergencies.
- Educated patients on disease processes, treatment options, self-care techniques, and medications to promote informed decisionmaking.
- Provided compassionate emotional support to patients and families during challenging health experiences.
- Advocated for patient needs within the healthcare team to ensure appropriate resources were allocated for optimal recovery outcomes.
- Reduced infection rates by maintaining strict adherence to infection control protocols and sterile technique during wound dressings and invasive procedures.
- Enhanced patient safety through vigilant monitoring and assessment of vital signs, lab values, and symptoms.
- Performed comprehensive physical assessments on newly admitted patients to establish baseline data for ongoing care planning.
President/Operator
Eagle Electrical Contracting
McDonough, GA
09.1997 - 06.2006
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Reduced operational costs through strategic cost management initiatives.
- Bid jobs, worked with county concerning job performance and permits, clear communication with builders concerning job issues and concerns
Education
Bachelor of Science - Nursing
Capella University
Online09-2020
Associate of Science - Nursing
Clayton State University
Morrow, GA05-1986
Skills
- Decision-making
- Staff motivation
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Relationship building
- Team development
- Training and mentoring
- Delegating work
- Mentoring and coaching
- Customer service focus
- Employee training
Timeline
Shift Manager
Emory Healthcare-ASC- PAT
09.2020 - Current
Pre-Op Charge Nurse
Emory at Spivey Station
02.2010 - 09.2020
Medical-Surgical RN
Emory Midtown Hospital
09.2008 - 02.2010
President/Operator
Eagle Electrical Contracting
09.1997 - 06.2006
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
Clayton State University