Prepare, process and follow up on paperwork to open and close accounts
(IRA, ROTH IRA etc)
Ensures all suitable and required account documents are acquired and updated
Professionally provides services to clients and responds to regular inquiries
Prepare deposits and receipts/ACH/Wire/check disbursements
Maintains and understands workflow processes
Manage and maintain wealth advisors calendars
Screens calls to Wealth Managers and solves operational problems such as issues with statements, relaying account balances, deposits, withdrawals and account changes
Identifies issues requiring instant elevation to Wealth Manager or management team
Ensures appropriate Wealth Managers are informed of details associated with clients' transactions and accounts
Follows firm procedures laid out in manual
Maintains executive calendars
Using excel/word/adobe pdf formatting/scanning and printing to PDF
Good communication skills demonstrated via composition of letters, emails, and answering phone calls
Copying, faxing, filing, email
Receives and disburses mail
Prepare documents for Annual Reviews for Advisors.
Officer
St Kitts Nevis Anguilla National Bank
08.2017 - 08.2021
In St Kitts and Nevis
Duties include but not limited to the following
Monitor and report CDD risk events and trends
Perform reviews on customer and business accounts
Track submission of source of funds declarations under BSA regulations
Utilize the following systems for Monitoring transactions, analyzing data and extracting reports - Yellow hammer, Alchemy, ACH and Core Director by Jack Henry
Review wire transfer activities and transactional activities to identify, red flag, fraud and report anomalies
Assist White Collar Crimes Unit with production orders
Stay updated on new regulations, laws and Eastern Caribbean Central Bank (ECCB)
Review and test ongoing customer due diligence activities
Review old and new accounts
Assist with annual compliance audit
Assist with annual training
Perform other functions as necessary or assigned
Use due diligence database -World Check
Prepare and submit monthly reports to Eastern Caribbean Central Bank (ECCB)
KYC for customer onboarding
Senior Clerk
St Kitts Nevis Anguilla National Bank
11.2016 - 07.2017
Located in St Kitts and Nevis
Duties include but not limited to the following
Open New Accounts (Personal, Business, Cooperate and Currency)
Completed Audit Reports on accounts
Completed KYC checks for onboarding customers
Verify, review and update all Identification for customers
Verify, review and updated all documents received
Complete Bank Drafts and Wires for customers
Reviewed Flagged Fraudulent Transactions on debit and credit cards and escalated to compliance
Cash count for Tellers
Spot checks for Tellers
Generate Currency Reports (XCD/USD)
Customer Services
Send out customer updates
Compliance Officer
Apex Capital Partners
02.2014 - 10.2016
Located in St Kitts and Nevis
Duties include but not limited to the following
Reviewed files for Citizenship by investment and Descent before submission
Completed CDD and EDD for potential or pending clients
Used Systems World Check, World Compliance, and Compliance Aid
Provided Administrative support to the Director of Client Relations
Wrote and Updated a Compliance Manual
Performed KYC on all potential clients
Prepared for Compliance Audits
Corresponded with the Citizen by Investment Unit on behalf of clients
Provided Administrative support for the CEO
Review source of funds documents for incoming funds
Client Relations Officer
Corporate Solutions Limited
12.2012 - 01.2014
Located in St Kitts and Nevis
Duties include but not limited to the following
Reviewed files for Citizenship by investment and Descent before submission
Completed CDD and EDD for potential Clients
Used Systems World Check, World Compliance, and Compliance Aid
Provided Administrative support to Director of Client Relations
Assisted with St Kitts and Nevis visa applications for the Citizenship by Investment Program within that country
Performed KYC on all potential clients
Generated Reports for KYC, Immigration trends, CDD.
Education
Association of Certified Anti- Money Laundering Specialist -
CAMS
High School Diploma -
Gingerland Secondary School
St Kitts And Nevis
11.2003
Skills
Research
Multi-tasking
Microsoft Office Proficient
Reporting and Analysis
Effective Communication skills
Attention to detail
Research Databases
Critical thinking
Office Procedures
Travel Reservations
Records Retention
Business Correspondence
Greeting Visitors
Customer Service
Data Processing
Microsoft Office
Research and Analytical Skills
Certification
Certified Anti- Money Laundering Specialist (CAMS), AML / CFT continuing education(2015 - Present) ACAMS - Ending illegal wildlife trading (2022) ACAMS - Fight Modern Slavery and Human Trafficking (2022)Goals for continued education (very near future) ACAMS - Financial Crimes Investigator Certification UTICA University - BS in Fraud and Financial Crime Investigations
Affiliations
Active member of the Association of Certified Anti - Money Laundering Specialists