KALISA STEWART
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Medical Assistant/Supervisor
City MD Urgent Care
Brooklyn, NY
06.2021 - Current
- Assisted in patient examinations and documented medical histories accurately.
- Supported front desk operations by answering phones and greeting patients warmly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supervised daily operations of medical assistant team and ensured workflow efficiency.
- Coordinated patient scheduling and maintained appointment calendars for healthcare providers.
- Trained new medical assistants on office procedures and patient care standards.
- Managed inventory of medical supplies and ensured compliance with safety regulations.
- Developed training materials for ongoing staff education on best practices in healthcare.
- Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
Medical Assistant Student Intern
Care Cube
Brooklyn, NY
04.2021 - 05.2021
- Managed communications by answering phone calls and relaying messages to doctors, nurses, and other staff members
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital signs
- Performed phlebotomy, EKG's and ABI procedures
- Recognized on multiple occasions for efficiently handling administrative duties.
Fitting Specialist/ Sales Associate
Victoria's Secret & PINK
New York, NY
10.2014 - 03.2020
- Explain products or services and prices, and answer questions from customers
- Adjust sales scripts to better target the needs and interests of specific individuals
- Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits.
Patient Care, Bell Nursing Home
Queens, NY
06.2016 - 08.2017
- Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
- KS
- Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
Front Office Assistant
J. O. Osho MD
Brooklyn, NY
12.2014 - 06.2016
- Scheduled appointments, prepared bills and received payment for dental services, complete insurance forms, and maintain records, manually or using computer
- Trained new employees in all aspects of office practices and procedures.
Education
A.O.S - Medical Assisting
Mildred Elley College
Skills
- Venipuncture and phlebotomy
- Professional bedside manner
- Customer service
- First Aid/CPR
- Customer relationship management
- Risk assessment
- EHR utilization
- Patient service coordination
- Medical inventory management
- HIPAA compliance
- Staff training
- Appointment scheduling
- Time management
- Team leadership
Timeline
Medical Assistant/Supervisor
City MD Urgent Care
06.2021 - Current
Medical Assistant Student Intern
Care Cube
04.2021 - 05.2021
Patient Care, Bell Nursing Home
06.2016 - 08.2017
Front Office Assistant
J. O. Osho MD
12.2014 - 06.2016
Fitting Specialist/ Sales Associate
Victoria's Secret & PINK
10.2014 - 03.2020
A.O.S - Medical Assisting
Mildred Elley College