Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kalish shiferaw

Kalish shiferaw

Richardson,Texas

Summary

Adept at transforming challenges into solutions, I enhanced team productivity and customer satisfaction at Vector LLC through effective communication and workflow management. At KAD CONSTRUCTION PLC, my strategic initiatives significantly boosted company performance. Skilled in client relationship building and complaint handling, my approach consistently delivers results beyond expectations.

Overview

12
12
years of professional experience

Work History

Custemer Service

Vector LLC
01.2022 - 12.2023
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

Managing Director

KAD CONSTRUCTION PLC
03.2012 - 09.2022
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.

Education

Bachelor of Arts - ECONOMICES

ALPHA UNIVERSTY COLLAGE
ETHIOPIA
10.2008

Skills

Goal-oriented mindset

Client Relationship Building

Complaint Handling

Workflow Management

Timeline

Custemer Service

Vector LLC
01.2022 - 12.2023

Managing Director

KAD CONSTRUCTION PLC
03.2012 - 09.2022

Bachelor of Arts - ECONOMICES

ALPHA UNIVERSTY COLLAGE
Kalish shiferaw