Objective
Overview
Work History
Education
Skills
Timeline

Kalisha Cox

Secretary of State of Illinois
Springfield,IL
2027
years of professional experience

Dedicated and detail-oriented Administrative Assistant with eight years

of experience providing administrative support in a fast-paced office environment. Skilled in managing calenders,coordinating meetings, handling confidential information, preparing reports, maintaining accurate records, and delivering excellent customer service. Known for strong organizational skills, professionalism, and the ability to manage multiple priorities while ensuring efficient day to day office operations."

Work History

Office/Clerical

  • Prepare and maintain spreadsheets
  • Enter case files into data processing management system
  • Serve as clerical support
  • Prepare documents for filing
  • Open, sort, and distribute mail
  • Coordinate and schedule department meetings
  • Training new employees
  • Handles administrative matters for supervisor
  • Trained new administrative staff on office protocols and software systems effectively.

Customer Service

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  • Oversee front-office operations and provide impeccable customer service, and schedule meetings
  • Develop great customer service relationships with many people over the phone and face to face.
  • Take several incoming calls regarding department program and operations
  • Public relations representative
  • Customer service representative for on-site public processing

Data Input Associates

1 Year 1 Month
Secretary of State of Illinois | 07.2025 - Current

Motor Vehicle Regulations Tech I

3 Years 5 Months
Secretary of State of Illinois | 02.2022 - 07.2025

Lab Assistant

1 Year 3 Months
Memorial Medical Hospital | 11.2020 - 02.2022

Contractual

2 Years
Secretary of State of Illinois | 11.2018 - 11.2020

Contractual

6 Years 5 Months
Secretary of State of Illinois | 10.2011 - 03.2018

Education

Diploma

SPRINGFIELD SOUTHEAST HIGH SCHOOL | 01.2004

Skills

Clerical duties
Scheduling meetings
Customer Service
Microsoft Office
Problem solving
Time Management
Data Entry
Communication
Problem-solving

Timeline

Data Input Associates

Secretary of State of Illinois
07.2025 - CurrentRead More

Motor Vehicle Regulations Tech I

Secretary of State of Illinois
02.2022 - 07.2025Read More

Lab Assistant

Memorial Medical Hospital
11.2020 - 02.2022Read More

Contractual

Secretary of State of Illinois
11.2018 - 11.2020Read More

Contractual

Secretary of State of Illinois
10.2011 - 03.2018Read More

Customer Service

Read More

Office/Clerical

Read More

SPRINGFIELD SOUTHEAST HIGH SCHOOL

Diploma
Read More
Kalisha Cox