Kalisha Smith
Aberdeen,MS
Summary
I am eager to contribute my skills and enthusiasm to a challenging and rewarding role. My dedication to continuous improvement and proactive problem-solving ensures I consistently exceed expectations. I thrive in collaborative environments and am confident in my ability to make a significant contribution to your team. I look forward to the opportunity to discuss how my experience and work ethic can benefit your organization.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Money Matters Accounting Associates
Starkville, Mississippi
02.2023 - 05.2025
- Conducted preliminary assessment of applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
- Maintained and updated loan application files and records in accordance with company policies.
- Processed loan applications in accordance with established guidelines and procedures.
- Accepted payment on accounts.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Answered questions and advised customers regarding loans and transactions.
- Calculated income, assets and liabilities to meet lender requirements.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Prepared daily bank deposits and applied payments received from customers.
Retail Sales Associate
Belk
Columbus, MS
11.2022 - 01.2024
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Greeted customers upon entering the store and provided assistance.
- Described merchandise and explained use, operation and care.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Bagged or packaged purchases and wrapped gifts.
- Handled returns and exchanges according to company policies.
Community Assistant
Helix
Starkville, Mississippi
05.2021 - 09.2022
- Prepared and processed applications, initial payments and security documentation for new resident.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Maverick Health
Lowndes Health Department
01.2020 - 03.2021
- Developed, prepared and presented program information to guide awareness, share findings and build community.
- Determined community health education needs by collecting and analyzing data to plan health education initiatives.
- Prepared presentations to public on disease awareness and prevention.
- Assisted health specialists in developing health goals and healthcare services.
- Maintained up-to-date knowledge of changing health and safety guidelines for educational content.
- Integrated content on masking and immunization into curriculum to address COVID-19 concerns.
Assembly Line Worker
MTD Hamilton And Ryker
09.2017 - 05.2019
- Boxed, labeled, and transported items to support assembly operations.
- Operated various machines used in production processes.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Completed daily inspection of machines and equipment.
- Installed, adjusted and repaired automated machines and robots.
Education
Diploma - Associate
Noxubee County High School
Macon, MS05.2015
Skills
- Microsoft Proficient
- Customer service
- Loan processing
- Payment collection
- Problem solving
- Clerical support
- Marketing tactics
- Goal setting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Assistant Manager
Money Matters Accounting Associates
02.2023 - 05.2025
Retail Sales Associate
Belk
11.2022 - 01.2024
Community Assistant
Helix
05.2021 - 09.2022
Maverick Health
Lowndes Health Department
01.2020 - 03.2021
Assembly Line Worker
MTD Hamilton And Ryker
09.2017 - 05.2019
Diploma - Associate
Noxubee County High School