Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalista Howe

Fort Wayne,IN

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

6
6
years of professional experience

Work History

Shift Manager

Arby
Fort Wayne, IN
06.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.

Opertor

D&W Fine Pack
Fort Wayne, IN
08.2021 - 05.2023
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Cleaning

Team Training

Arby
Fort Wayne, IN
07.2019 - 08.2021
  • Coordinated contracts, plating guides, and team training manuals.
  • Facilitated maintenance team training procedures to align with company standards.
  • Boosted sales performance through effective team training and motivation strategies.
  • Training new hires
  • Cashier

Assaiant Teacher

BrightPoint
Fort Wayne, IN
09.2018 - 06.2019

Cleaning, teaching kids

Education

Wayne High School
Fort Wayne, IN
05.2019

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Accurate money handling
  • Opening and closing procedures
  • Training and mentoring
  • Relationship Building
  • Team Development
  • Delegating Work
  • Staff Training and Onboarding
  • Inventory Control
  • Payment Processing
  • Inventory controls
  • Equipment Troubleshooting
  • Tech-Savvy
  • Customer Service
  • Staff Supervision
  • Safety Procedures
  • Inventory Management
  • Worker Training

Timeline

Shift Manager

Arby
06.2023 - Current

Opertor

D&W Fine Pack
08.2021 - 05.2023

Team Training

Arby
07.2019 - 08.2021

Assaiant Teacher

BrightPoint
09.2018 - 06.2019

Wayne High School
Kalista Howe