Summary
Overview
Work History
Education
Accomplishments
Timeline
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Kalista Pineda

Lewis Center,OHIO

Summary

Motivated and results-driven Shift Supervisor at Starbucks with strong leadership, customer service, and problem-solving skills in a fast-paced environment. Experienced in training and managing teams, optimizing store operations, and ensuring top-tier customer experiences. Adept at multitasking, handling high-pressure situations, and fostering a positive workplace culture. Additionally, has experience as an in-home nanny, demonstrating responsibility, patience, and adaptability. Currently pursuing a Digital Audiences degree at Arizona State University, bringing a strong work ethic and dedication to professional growth.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Powell, OHIO
09.2023 - Current
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Collaborated with management to set performance goals and evaluate progress.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.

Private Family Nanny

Private Household
Gahanna, OHIO
03.2022 - 08.2024
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Regulated children's schedules to balance rest, learning and play.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Administered medication if needed and monitored health issues related to allergies or asthma.
  • Set up a safe learning environment with developmentally appropriate toys and materials.
  • Transported children to and from school, appointments, and recreational activities.

Assistant Teacher

Goddard School
Westerville, OHIO
03.2021 - 02.2022
  • Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
  • Supported student-led discussions and presentations.
  • Assembled instructional materials for children's projects and play-time.
  • Helped maintain a safe and orderly learning environment.
  • Collaborated with other staff members to ensure student success.

Education

Bachelor of Science - Digital Audiences

Arizona State University
Tempe, AZ
01-2026

High School Diploma -

Sunrise Mountain High School
Peoria
12-2019

Accomplishments

  • Achieved a place on the Dean's List for exemplary grades.

Timeline

Shift Supervisor

Starbucks
09.2023 - Current

Private Family Nanny

Private Household
03.2022 - 08.2024

Assistant Teacher

Goddard School
03.2021 - 02.2022

Bachelor of Science - Digital Audiences

Arizona State University

High School Diploma -

Sunrise Mountain High School

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Kalista Pineda