Kaliyah Branch
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Store Associate
Finish Line
01.2024 - 06.2024
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Package Handler
FedEx
06.2023 - 08.2023
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Store Associate
Dollar General Store
01.2022 - 12.2022
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
Sales Associate
Old Navy
05.2021 - 08.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Online Personal Shopper
Walmart
01.2019 - 05.2020
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Education
Bachelor of Science - Integrated Health Science
Kennesaw State University
Kennesaw, GA12-2026
Skills
- Organization
- Team collaboration
- Multitasking
- Active listening
- Computer literacy fundamentals
- Effective communication
- Academic standards
- Decision-making
- Calendar management
- Time Management
- Attention to detail
- Problem-solving abilities
Timeline
Store Associate
Finish Line
01.2024 - 06.2024
Package Handler
FedEx
06.2023 - 08.2023
Store Associate
Dollar General Store
01.2022 - 12.2022
Sales Associate
Old Navy
05.2021 - 08.2021
Online Personal Shopper
Walmart
01.2019 - 05.2020
Bachelor of Science - Integrated Health Science
Kennesaw State University
Similar Profiles
SADAYA COLSTONSADAYA COLSTON
Customer Service at Finish LineCustomer Service at Finish Line
MaKeisha JohnsonMaKeisha Johnson
Supervisor at Finish LineSupervisor at Finish Line
Derric Gregory JrDerric Gregory Jr
Store Manager at JD Finish LineStore Manager at JD Finish Line