Fabiola Reyes
Passaic,NJ
Summary
Dynamic Store Associate with Family Dollar, excelling in customer service and inventory control. Enhanced store operations through effective team collaboration and problem-solving acumen. Achieved 95% accuracy in cash handling, ensuring seamless transactions. Reliable and adaptable, consistently fostering positive customer experiences and driving sales through engaging promotions and product knowledge.
Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Store Associate
Family Dollar
Passaic, NJ
11.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy by conducting regular stock checks and organizing merchandise displays.
- Operated cash register efficiently, processing transactions and handling customer payments accurately.
- Collaborated with team members to streamline store operations and improve workflow efficiency.
- Trained new associates on store procedures, customer service expectations, and safety protocols.
- Monitored store cleanliness and organization to ensure a welcoming environment for shoppers.
- Resolved customer issues promptly, ensuring satisfaction and fostering repeat business relationships.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.\n
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
Warehouse Worker
Net-A-Porter
725 Darlington Ave, Mahwah, Nj
03.2022 - 05.2023
- Operated material handling equipment to ensure efficient loading and unloading of goods.
- Maintained accurate inventory records using warehouse management systems.
- Coordinated with team members to streamline order fulfillment processes.
- Implemented safety protocols to minimize workplace accidents and enhance compliance.
- Assisted in organizing warehouse layout to optimize space utilization and accessibility.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Warehouse Worker
David Cookies
28 Industrial Rd, Fairfield, NJ
03.2020 - 03.2022
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
- Maintained clean, orderly work environment free of hazards.
- Verified documentation and condition of freight to assure quality standards were achieved.
Administrative Assistant
Brisar Delvco
76 Wood St , Paterson NJ
07.2019 - 03.2020
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
Education
High School Diploma -
Passaic High School
Passaic, NJSkills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Time management mastery
- Organizational skills development
- Basic math skills application
- Team leadership
- Stock replenishment efficiency
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
- Flexible hours
- Attention to detail
- Store organization
- Creative thinking
- Product knowledge
- Sales floor organization
- Engaging with diverse customers
- Sales and promotions
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Store Associate
Family Dollar
11.2023 - Current
Warehouse Worker
Net-A-Porter
03.2022 - 05.2023
Warehouse Worker
David Cookies
03.2020 - 03.2022
Administrative Assistant
Brisar Delvco
07.2019 - 03.2020
High School Diploma -
Passaic High School