Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kallareyna Estella

Bronx,NY

Summary

Proven Beauty Advisor with extensive experience at Sephora, adept in enhancing customer engagement through expert makeup application techniques and product knowledge. Skilled in fostering client relationships and building brand awareness, I excel in creating memorable shopping experiences. My strong communication skills and team collaboration have consistently improved store performance and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Sephora
09.2022 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Collaborated with marketing department on social media campaigns, providing engaging content featuring beauty tips and product highlights.

Beauty Advisor

Sally Beauty
01.2022 - 09.2022
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Managed efficient cash register operations.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.

Store Supervisor

Starbucks
04.2020 - 11.2021
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.

Education

High School Diploma -

Frederick Douglass Academy
Manhattan
06.2017

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Flexibility and Adaptability
  • Client Relationship Building
  • Brand Awareness
  • Sales proficiency
  • Promotional activities
  • Event Promotion
  • Makeup Application Techniques
  • Product Knowledge Expertise
  • Event Planning
  • Strong Communication and Interpersonal Skills

Certification

  • Licensed Bartender - 2022-Current
  • Food Handler Certification - 2020

Timeline

Beauty Advisor

Sephora
09.2022 - Current

Beauty Advisor

Sally Beauty
01.2022 - 09.2022

Store Supervisor

Starbucks
04.2020 - 11.2021

High School Diploma -

Frederick Douglass Academy

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Kallareyna Estella