Kallen Neely
Tucker,GA
Summary
Driven by a proven track record in sales consultation and relationship building, I excelled at Carmax by boosting sales revenue through strategic client engagement and exceptional service. Leveraging interpersonal communication and CRM software expertise, I enhanced customer loyalty and mentored teams, significantly contributing to our market presence and operational excellence.
Overview
36
36
years of professional experience
Work History
Senior Sales Consultant
Carmax
02.2003 - Current
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Established strong client relationships for increased customer loyalty and repeat business.
- Mentored junior sales consultants, providing guidance and support for career growth.
- Organized and attended industry events, strengthening brand presence within the marketplace.
Store Manager
Walgreens
08.1988 - 01.2003
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
Education
High School Diploma -
Hales Franciscan High School
Chicago, IL05.1988
Skills
- Sales consultation
- Interpersonal and written communication
- Outbound sales calling
- Product and service knowledge
- Customer Retention
- Relationship Building
Timeline
Senior Sales Consultant
Carmax
02.2003 - Current
Store Manager
Walgreens
08.1988 - 01.2003
High School Diploma -
Hales Franciscan High School
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