Kalli Holmes

• Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests' needs.
• Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
• Created a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon leaving.
• Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.

• Understand food/drink menus, allergies, substitutions, drink pairings, etc.

• Memorize featured specials; develop descriptive script for guests

• Promptly place orders; ensure special requests are followed

• Adjust to/offer solutions for problems that arise; recognize your personal w

• Cash guests out when ready

• Approach guests promptly
• Enthusiastically explain and guide guests through unique dining experience
• Suggested additional items to increase restaurant sales
• Train and encourage new teammates to provide the best guest experience possible.

• Delivered exceptional, friendly, and fast service
• Assisted guests in learning about the tapas concept
• Regularly checked on guests to ensure satisfaction with each course
• Thorougly cleaned tables, floors, windowsills, doors
• Consistently adhered to quality expectations and standards.
• Suggested wine pairings to go with specific menu items.