Kalli Boger

• Responsible for maintaining accurate records of property ownership documents.
• Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
• Researched customer inquiries regarding title information.
• Prepared documents necessary for asset repossession transactions when required.
• Manage multiple projects simultaneously while consistently meeting deadlines.

• Developed comprehensive training modules to assist users in understanding the use of software applications.
• Compiled data from various sources into a single document or database format.
• Collaborating with cross-functional teams to streamline workflow.
• Cross-trained with the Auto Department.
• Updated existing documentation materials with new features or changes in functionality.

• Handled outbound calls while maintaining composure.
• Scheduled appointments for in-home sales consultants to meet with homeowners.
• Creatively handled objections and qualified customers for sales appointments.
• Provided customers with product information, pricing and availability.
• Generated leads through cold calling potential clients.

Concierge

• Worked directly with residents, community managers, and home valets to coordinate service schedules and ensure exemplary customer service is provided.
• Managed the community's concierge suite and welcomed residents, prospective residents, vendors, community staff, and contractors.

Lead Pet Walker

• Planned meetings with supervisors and management to discuss the organization of advertisements and events for pet walking.
• Developed strong relationships and trust with my trained associates as well as build trust with different animals and residents.