Summary
Overview
Work History
Education
Skills
EXTRA INFORMATION
Timeline
Generic

Kallié Guidry

Broussard

Summary

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

13
13
years of professional experience

Work History

General Manager

Wildflower Boutique of Lafayette
05.2024 - Current
  • Manage employees
  • Oversee finances alongside CPA
  • Manage and order inventory
  • Organize storefront to provide top level customer experience
  • Organize and plan events and/or sales

Front Desk Manager/Assistant General Manager

Club Pilates Lafayette
08.2023 - 05.2024
  • Greet and check in members for class
  • Sell membership packages and retail
  • Answer phones, respond to emails, and manage text messages with members
  • Manage inventory intake and retail design
  • Manage front desk employees
  • Create monthly schedule for front desk employees
  • Complete 50-100 member tasks daily
  • Manage member accounts and monthly payments
  • Assist members with scheduling classes and upgrading monthly memberships
  • Cold calls to potential new members
  • Maintain sale targets each month

Operator/Patient Coordinator/Scheduler

Acadiana Women’s Health Group
05.2021 - 02.2022
  • Answer phones in the order in which they are received
  • Direct each call to correct department according to concerns
  • Schedule and/or reschedule appointments for 12 providers
  • Contact new patients upon referrals to schedule appointments
  • Utilize customer service and bedside manner to address all concerns for patients accordingly
  • Work hand and hand with clinical staff to ensure patient quality and care
  • Verify acceptable insurance

Waitress/Bartender/Front of House Manager

Pizza Village
05.2012 - 05.2021
  • Provide excellent customer service
  • Greet customers and present menus
  • Take and serve food/drink orders
  • Deliver and collect payments
  • Delegate duties
  • Effectively recruit and manage employees per shift
  • Oversee operations
  • Handle customer complaints and ensure guest satisfaction
  • Handle team conflicts
  • Inventory management
  • Generate financial reports

Education

Bachelors of Science - Kinesiology with concentration in Exercise Science

University of Louisiana at Lafayette
12.2015

High School Diploma -

Beau Chene High School
05.2011

Skills

  • Leadership and team building
  • Solution development
  • Operations management
  • Collaborative team member

EXTRA INFORMATION

  • Words per minute: 60
  • Proficient in Microsoft Word, Microsoft Excel, and Power Point
  • Proficient in using a copy machine and facsimile
  • Fashion oriented
  • Outgoing, can easily talk to people
  • Quick learner
  • Work well in fast paced environment

Timeline

General Manager

Wildflower Boutique of Lafayette
05.2024 - Current

Front Desk Manager/Assistant General Manager

Club Pilates Lafayette
08.2023 - 05.2024

Operator/Patient Coordinator/Scheduler

Acadiana Women’s Health Group
05.2021 - 02.2022

Waitress/Bartender/Front of House Manager

Pizza Village
05.2012 - 05.2021

Bachelors of Science - Kinesiology with concentration in Exercise Science

University of Louisiana at Lafayette

High School Diploma -

Beau Chene High School

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