Kallie Mason
Rosemount
Summary
Motivated and customer-focused leader with over 10 years of experience in management, team development, and operational excellence within high-volume retail environments. Strong background in cash handling, accuracy, customer service, and policy compliance—paired with the ability to build trust, resolve issues, and maintain professionalism in all interactions. Ready to bring strong communication, reliability, and service skills to a banking environment.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Bath & Body Works
01.2021 - Current
- Direct daily store operations, staffing, and sales performance.
- Lead, coach, and develop associates to meet goals and deliver exceptional service.
- Oversee cash handling, register accuracy, safe counts, and bank deposits.
- Analyze and implement strategies improving satisfaction and sales.
- Ensure compliance with policies, procedures, and loss-prevention standards.
Operations & Customer Experience Supervisor
Kohl’s
01.2014 - 01.2021
- Supervised customer service, front-end operations, and team performance.
- Trained staff on sales, POS accuracy, and customer engagement.
- Managed cash operations including tills, deposits, and variance reporting.
- Coordinated scheduling, delegated tasks, and maintained workflow efficiency.
- Supported inventory accuracy and shrink-prevention initiatives.
Education
High School Diploma - undefined
Woodbury High School
Skills
- Customer Service & Relationship Building
- Cash Handling & Transaction Accuracy
- Leadership & Team Development
- Operational Excellence
- Conflict Resolution & Problem-Solving
- Time Management & Organization
- Compliance & Security Procedures
ADDITIONAL INFORMATION
- Highly motivated to transition into the banking industry
- Strong interest in financial services and long-term career growth
Timeline
Assistant Store Manager
Bath & Body Works
01.2021 - Current
Operations & Customer Experience Supervisor
Kohl’s
01.2014 - 01.2021
High School Diploma - undefined
Woodbury High School