Kallie Rawson
Bristol,VA
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Excels at communication, teamwork, and adaptability, to ensure exceptional guest experiences. Highly-motivated with desire to take on new challenges. Strong work ethic, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Bartender
Olive Garden - Darden Restaurants
Bristol, VA
09.2022 - Current
- Greet guests with friendliness and professionalism, providing great customer service, and effectively multitask within a fast-paced environment.
- Provide food and beverage suggestions to guests based on their preferences, upsell drinks, and menu items.
- Provide refills of beverages along with our never-ending dipping boats, bread, soup, and salad.
- Resolve guest complaints in a professional manner.
- Prepare alcoholic and non-alcoholic beverages according to recipe standards, and perform opening and closing duties.
- Develop good working relationships with fellow employees through effective communication.
Live-In Nanny & Manager of Rental Properties
Private Employers
Lenoir, NC
09.2021 - 09.2022
- Plan out a weekly schedule for the household, assisted with meal plans, meal preparation, household cooking, meal clean up, snack time, household shopping, and grocery shopping.
- Created and maintained a professional atmosphere.
- Housekeeping, including but not limited to laundry, dishes, sweeping, mopping, picking up the house, organizing, and putting items away.
- Guest communication, guest management, coordinated check-ins and check-outs, arranging for cleaners and/or maintenance.
- Marketing, Advertising, and Pricing strategy.
- Handled emergencies and unexpected situations.
Server
Cheddar's Scratch Kitchen Darden Restaurants
Bristol, VA
12.2019 - 09.2021
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions, and provided menu recommendations.
- Ensured that each guest was served courteously, quickly, and efficiently, while also connecting with them to ensure they enjoyed their dining experience.
- Took and served orders, refilled drinks, verified age for alcohol service, addressed allergens and ingredients.
- Worked as a team to ensure prompt and timely service to all guests.
- Completed running side work, along with closing side work, cleaned sections, stocked, and closed BOH.
Education
High School Diploma -
Virginia High School
Bristol, VA05-2019
Skills
- Responsible food & beverage service
- Salesmanship
- Managing high-volume orders during peak hours
- Creating and maintaining a professional atmosphere
- Handling emergencies and unexpected situations
- Resolving guests complaints in a professional manner
- Anticipating guest and team members needs
- Developing good working relationships with team members through effective communication
References
References available upon request.
Timeline
Bartender
Olive Garden - Darden Restaurants
09.2022 - Current
Live-In Nanny & Manager of Rental Properties
Private Employers
09.2021 - 09.2022
Server
Cheddar's Scratch Kitchen Darden Restaurants
12.2019 - 09.2021
High School Diploma -
Virginia High School
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