Summary
Work History
Education
Skills
Timeline
Generic

Kallista Siviengxay

Lehigh Acres,FL

Summary

Dynamic Guest Advocate at Target with a proven track record in enhancing customer satisfaction through exceptional service and problem-solving skills. Leveraged active listening to provide tailored product recommendations, resulting in increased guest engagement. Demonstrated time management by efficiently processing transactions, contributing to a seamless shopping experience.

Work History

Guest Advocate

Target
  • Assisted customers in locating products and answering inquiries to enhance shopping experience.
  • Supported checkout processes by efficiently scanning items and processing transactions.
  • Maintained cleanliness and organization of sales floor to promote a welcoming environment.
  • Collaborated with team members to restock shelves and manage inventory levels effectively.
  • Engaged with customers to provide product recommendations based on needs and preferences.
  • Participated in training sessions to learn operational procedures and improve service skills.
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.

Education

East Lee Highschool
Lehigh Acres, FL

Skills

  • Customer service
  • Problem solving
  • Active listening
  • Conflict resolution
  • Time management

Timeline

Guest Advocate

Target

East Lee Highschool
Kallista Siviengxay