Kalman Henricks
Hawaiin Bro’s
Mesa,AZ
5
years of professional experience
To be homest my biggest achievements are conquering my clinical depression and bringing my daughter into this world other then that i just wanna work and stay alive in this world with enough momey to not have to constantly worry about my necessities. Also im the first in my direct bloodline to buy & own a mew car so thats kind of cool
Work History
Grill Cook
8 Months- Maintained grill station cleanliness and organization to support food safety standards.
- Worked with kitchen staff to speed up food prep during busy hours.
- Helped train new team members on grill operation and food handling procedures.
- Prepared and grilled meats and vegetables to fill customer orders efficiently.
- Tracked ingredient inventory levels and reported replenishment needs to management.
- Used portion control methods to reduce waste and support customer satisfaction.
- Adjusted quickly to menu changes based on seasonal items and customer feedback.
- Supported positive dining experiences through timely service and quality meal presentation.
- Managed grill station during peak periods while handling multiple orders and maintaining quality standards.
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Coordinated communication between kitchen staff and waitstaff to enhance order accuracy.
- Assisted in training new employees on operational procedures and customer service standards.
- Handled cash transactions efficiently, maintaining accuracy in daily reconciliations.
- Prepared dining area by setting tables and ensuring cleanliness before service hours.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained knowledge of menu items to provide informed recommendations to customers.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Shift Lead
4 Months- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new team members on operational procedures and best practices.
- Managed inventory levels, ensuring product availability while minimizing waste.
- Implemented process improvements that enhanced speed of service during peak hours.
- Collaborated with management to develop staff schedules optimizing labor efficiency.
- Addressed customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Maintained cleanliness and organization of work areas in compliance with health standards.
- Monitored cash handling procedures, ensuring accuracy in transactions and deposits.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sandwich Artist
7 Months- Crafted sandwiches according to customer specifications, ensuring quality and presentation standards.
- Maintained cleanliness and organization of workstations to adhere to food safety regulations.
- Assisted in inventory management, monitoring stock levels and minimizing waste.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Trained new team members on sandwich preparation techniques and operational procedures.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Implemented process improvements that increased efficiency in sandwich assembly tasks.
- Developed promotional ideas for daily specials, contributing to enhanced customer engagement and sales growth.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Assistant Front End Manager
1 Year 4 Months- Supported daily front end operations, ensuring a smooth checkout experience for customers.
- Assisted in training new cashiers on register systems and customer service protocols.
- Monitored cashier performance and provided feedback to enhance service quality.
- Implemented promotional displays to increase product visibility and sales at front end.
- Coordinated scheduling for front end staff, optimizing coverage during peak hours.
- Resolved customer inquiries and complaints, enhancing satisfaction and loyalty levels.
- Collaborated with management to streamline checkout processes, reducing wait times effectively.
- Maintained cleanliness and organization of front end area, promoting a welcoming environment for shoppers.
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Supported inventory management processes by assisting with product ordering, tracking stock levels, and coordinating merchandise displays.
- Collaborated with store management to develop strategies for improving sales and maintaining a positive store atmosphere.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
- Addressed escalated customer issues with professionalism, resolving conflicts in a timely manner while preserving positive relationships between customers and the store brand.
Crew Member
1 Year 3 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction with every interaction.
- Operated kitchen equipment efficiently, adhering to safety and health standards consistently.
- Maintained cleanliness and organization of work areas to promote operational efficiency.
- Collaborated with team members to streamline food preparation processes, enhancing service speed.
- Trained new crew members on procedures and best practices for optimal performance.
- Implemented quality control measures to ensure product consistency and compliance with company standards.
- Assisted in inventory management by monitoring stock levels and reporting shortages promptly.
- Worked front counter, drive-thru and other areas.
- Resolved customer complaints effectively, contributing to positive dining experiences and repeat business.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma
Skills
Assistant Manager Experience
Cash Handling
Sales
Management
Inventory Control
Supervising Experience
Loss Prevention
Retail Sales
Cooking
Quick-learning
Strong work ethic
Willing to learn
Multitasking and organization
Teamwork and collaboration
Adaptable
Efficient
Team player
Food preparation
Flexible schedule
Safe food handling
Grill cleaning
Food service
Cleaning and organization
Inventory replenishment
Food safety and sanitation
Kitchen sanitation
Temperature control
Resourceful
Equipment maintenance
Health code compliance
Order accuracy
Sanitation standards
Food storage
Cooking techniques
Inventory monitoring
Concise time-management
Food presentation
Ingredient preparation
Kitchen operations
Food handler certification
Meat preparation
Food plating
Performance improvement
Menu item preparation
New hire training
Shift scheduling
Portion control
Cross-contamination prevention
Recipes and menu planning
Timeline
Grill Cook
Hawaiin Bro’s
01.2026 - CurrentRead More
Shift Lead
Dunkin
08.2025 - 12.2025Read More
Sandwich Artist
Subway
02.2025 - 09.2025Read More
Assistant Front End Manager
Fry’s Food Stroes
04.2023 - 08.2024Read More
Crew Member
Taco Bell
02.2022 - 05.2023Read More
Red Mountain Highschool
High School Diploma
Read More