Kalo Fifita
Salt Lake City,UT
Summary
Dedicated professional with a proven track record in customer service and care coordination. Strong communication and problem-solving skills, ensuring high-quality support and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Patient Advocate
Utah Cancer Specialists
Salt Lake City, Utah
09.2017 - 04.2025
- Educated patients on available resources and services for cancer care.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
- Coordinated appointments and follow-ups to ensure timely care access.
- Collaborated with hospital staff members to ensure quality care was provided at all times.
Bartender
Mr. & Mrs. Crab
Taylorsville, Utah
10.2025 - 07.2026
- Delivered exceptional customer service through tailored menu recommendations and warm greetings.
- Created a positive first impression by greeting customers warmly. and provided excellent customer service.
- Collaborated with kitchen staff to ensure timely service and accuracy in order fulfillment.
- Adhered to safety and sanitation guidelines, ensuring compliance with health regulations.
Education
High School Diploma -
Cottonwood High School
Salt Lake City, UT05-2013
Skills
- Safety compliance
- Customer service
- Care coordination
- Patient education
- Patient education
- Communication skills
- Problem solving
- Appointment scheduling
- Resource coordination
Timeline
Bartender
Mr. & Mrs. Crab
10.2025 - 07.2026
Patient Advocate
Utah Cancer Specialists
09.2017 - 04.2025
High School Diploma -
Cottonwood High School