KALONI WALTON
Maplewood,NJ
Summary
Dynamic and dedicated professional with experience at United Airlines, excelling in passenger assistance and ticketing systems. Proven ability to enhance customer satisfaction through patience and effective time management. Skilled in collaborating with teams and adapting quickly, ensuring smooth operations and a positive experience for all stakeholders.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
Mountainside Children Hospital
Mountainside, NJ
02.2026 - Current
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Monitored vital signs and reported changes to nursing staff.
- Supported emotional needs of children and families during care.
- Answered patient call lights promptly and responded to requests appropriately.
Passenger Service Assistant
United Airlines
Newark, USA
08.2023 - Current
- Assisted passengers with check-in procedures and boarding processes.
- Provided information on flight schedules and terminal facilities to enhance passenger experience.
- Handled luggage inquiries and resolved issues promptly to maintain customer satisfaction.
- Supported team in maintaining cleanliness and organization of waiting areas and service counters.
- Dynamic and dedicated professional with experience at United Airlines, excelling in passenger assistance and ticketing systems. Proven ability to enhance customer satisfaction through patience and effective time management.
Nursing Home
Mountainside Skilled Nursing Rehab
Mountainside, USA
04.2025 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Certified Nursing Assistant/ CNA Per Diem
Nursa
Union, USA
02.2024 - 08.2025
- Conducted blood draws and specimen collection with adherence to safety protocols.
- Assisted in maintaining accurate patient records and documentation procedures.
- Collaborated with healthcare professionals to improve patient experience during procedures.
- Trained new students on phlebotomy techniques and best practices.
- Participated in continuous education sessions to enhance skills and knowledge in phlebotomy.
Education
High School Diploma -
Irvington High School
Irvington, NJSkills
- Disability assistance awareness
- Ticketing system
- Patience and tolerance
- Time management expertise
- Strong computer skills
Certification
CPR Certification, 03/01/25, 03/01/27
Timeline
CNA
Mountainside Children Hospital
02.2026 - Current
Nursing Home
Mountainside Skilled Nursing Rehab
04.2025 - 09.2025
Certified Nursing Assistant/ CNA Per Diem
Nursa
02.2024 - 08.2025
Passenger Service Assistant
United Airlines
08.2023 - Current
High School Diploma -
Irvington High School