Over 8 years of IT experience, including 2+ years on the Guidewire platform with integration and configuration tasks.
Configured LOB categorization, claim assignment rules, and developed automated claim setup rules and custom transaction approval rules in ClaimCenter.
Maintained administrative data using the Admin Data Loader tool, and developed outbound and inbound integration functionality for claim-related details.
Configured field-level and page-level validations, and developed business rules by customizing events, PCFs, and entity changes in Guidewire.
Worked on various ClaimCenter concepts such as exposures, reserve lines, coverages, and activity patterns, and mapped coverages between PolicyCenter and ClaimCenter.
Experienced in all phases of the software development life cycle, with strong knowledge of Agile methodology, and participated in Scrum, sprint planning, and sprint exit meetings.
Provided expert support, troubleshooting complex technical problems, and improved user experience through monitoring feedback and making necessary adjustments.
Streamlined IT processes by implementing automation tools, creating detailed documentation, and boosting efficiency for team onboarding.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Analyst
ValueMomentum
02.2021 - Current
Over 5 years of IT experience, including 1+ years on the Guidewire platform with integration and configuration tasks.
Configured LOB categorization, claim assignment rules, and developed automated claim setup rules and custom transaction approval rules in ClaimCenter.
Maintained administrative data using the Admin Data Loader tool, and developed outbound and inbound integration functionality for claim-related details.
Configured field-level and page-level validations, and developed business rules by customizing events, PCFs, and entity changes in Guidewire.
Worked on various ClaimCenter concepts such as exposures, reserve lines, coverages, and activity patterns, and mapped coverages between PolicyCenter and ClaimCenter.
Experienced in all phases of the software development life cycle, with strong knowledge of Agile methodology, and participated in Scrum, sprint planning, and sprint exit meetings.
Provided expert support, troubleshooting complex technical problems, and improved user experience through monitoring feedback and making necessary adjustments.
Streamlined IT processes by implementing automation tools, creating detailed documentation, and boosting efficiency for team onboarding.
Professional Development
05.2013 - 01.2021
During my career break, I relocated to a new country due to family needs. During this time, I proactively upskilled by completing the Mendix Rapid Application Developer certificate. Additionally, I attained valuable insurance domain knowledge through the AINS 24 certification. My commitment to continuous learning and professional development reflects my dedication to staying current in the field.
Automation Test Analyst
Yashoda Group
04.2009 - 04.2013
Implemented end-to-end automation for UI Tests, reducing the manual testing efforts.
Enhanced test coverage with the development of comprehensive test plans and cases.
Streamlined bug reporting and tracking processes, resulting in faster resolution times.
Increased efficiency of regression testing through the implementation of continuous integration pipelines.
Participated in test automation code review meetings and provided input on colleagues' coding efforts.
Applied Agile Delivery methods to simplify testing process decisions through iterative development.
Completed progressive and regressive testing scenarios.
Maintained detailed documentation on testing methodologies, making it easier for other team members to follow established guidelines.
Collaborated with cross-functional teams to ensure seamless integration of test automation into development processes.
Conducted root cause analysis on recurring issues, leading to long-term resolutions that improved overall system stability.
Completed automation of functional and regression testing.
Met with quality assurance, developers and project managers to assess scope and sequence of project.
Recommended changes and corrections to developers for optimal software performance and usability.
Quality Analyst
Yashoda Group
01.2006 - 03.2009
Proficient in using automation tools such as Selenium and in house test automation to streamline testing processes and increase test coverage.
Experienced in creating and maintaining test frameworks, integrating them with CI/CD pipelines for continuous testing and faster release cycles.
Adept at identifying, documenting, and troubleshooting defects, collaborating with development teams to resolve issues and improve product quality.
Strong knowledge of Agile methodologies, actively participating in Scrum ceremonies, sprint planning, and retrospective meetings to ensure efficient and effective testing practices.
Analyzed quality and performance data to support operational decision-making.
Created and revised procedures, checklists and job aids to reduce errors.
Developed and maintained quality assurance procedure documentation.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Education
Bachelor of Science - Mathematics, Statistics And Computer Science