KALTUN MIRE
Conyers,GA
Summary
Dynamic Senior Administrative Assistant with a proven track record at Emory Department of Otolaryngology, excelling in project management and exceptional service delivery. Adept at multitasking and proficient in Microsoft applications, I streamline processes and enhance team efficiency, ensuring seamless operations and superior customer experiences.
Overview
18
18
years of professional experience
Work History
Senior Administrative Assistant
Emory Department of Otolaryngology
Atlanta, GA
11.2018 - Current
- Managed Outlook calendars to ensure efficient scheduling and coordination.
- Processed invoices and reconciled Emory purchasing card transactions accurately.
- Performed UKG/Kronos timekeeping duties for staff and submitted payroll data.
- Scheduled and facilitated faculty interviews, enhancing recruitment efforts.
- Assisted with faculty promotions, ensuring adherence to institutional guidelines.
- Trained and supported Administrative Assistant.
- Updated department websites and contact directories to maintain accurate information.
- Handled annual onboarding, credentialing, and re-appointment documentation for faculty.
Patient Service Specialist
Physio Select Medical
Lilburn, GA
01.2014 - 10.2018
- Scheduled initial and follow-up appointments for patients efficiently.
- Verified insurance coverage and authorization requirements prior to appointments.
- Processed payments and managed requests for medical records promptly.
Patient Service Specialist
Decatur Hand AND Physical Therapy
Decatur, GA
04.2011 - 01.2014
- Scheduled initial and follow-up appointments to maintain patient care continuity.
- Verified insurance and authorization requirements to ensure compliance and coverage.
- Processed payments efficiently, facilitating smooth financial transactions.
- Handled medical records requests promptly, ensuring confidentiality and accuracy.
Front Desk Associate
Marriott International
Atlanta, GA
09.2007 - 02.2011
- Executed guest check-in and check-out processes efficiently.
- Reconciled room charges while conducting nightly audits for accuracy.
- Managed concierge lounge services for gold and platinum members, enhancing guest experience.
Education
Bachelor of Science - Business Human Resource Management
Capella University
Atlanta, GA01.2024
Associate of Science -
Georgia State University
Atlanta, GA01.2018
Skills
- Multitasking ability
- Project management
- Exceptional service delivery
- Proficiency in Microsoft applications
- Time management skills
- Customer service excellence
- Decision-making expertise
Affiliations
Emory Department Practice Council
Timeline
Senior Administrative Assistant
Emory Department of Otolaryngology
11.2018 - Current
Patient Service Specialist
Physio Select Medical
01.2014 - 10.2018
Patient Service Specialist
Decatur Hand AND Physical Therapy
04.2011 - 01.2014
Front Desk Associate
Marriott International
09.2007 - 02.2011
Bachelor of Science - Business Human Resource Management
Capella University
Associate of Science -
Georgia State University