Veronica Rodriguez
Miami
Summary
Motivated administrative professional with a strong work ethic and exceptional organizational skills. Proven ability to manage complex scheduling, coordinate evaluations, and maintain precise records that enhance operational efficiency. Committed to supporting faculty success through effective communication and adaptability.
Overview
11
11
years of professional experience
Work History
Senior Administrative Assistant
University of Miami Miller School of Medicine
Miami
03.2025 - Current
- Responsible for working with the Division Chief in calendar management, scheduling candidates, events, and business-related activities.
- Draft of original correspondence for Chief Review and signatory (e.g., letter of recommendations, letters to editors, letters responding to donor donations).
- Maintain CVs and bio sketches for Chief and faculty, enters CVs in digital measures.
- Facilitates the Annual Faculty Evaluation process in conjunction with the Division Chief.
- Credentialing and recredentialling of providers
- Facilitates APT process
- Facilitates Voluntary faculty appointments and re-appointments on an annual basis for respective Division
- Facilitates and coordinates rotation for visiting scholars/observers/volunteers
- Coordinate with DoM Grand Rounds – Research and Clinical Vignettes
- Coordinate and oversee lecture series i.e. travel logistics, meetings, meal orders, reimbursement, honoraria
- Assists with Divisional annual report (tracking awards, pictures, and publications for division faculty.)
- Schedules and prepares for monthly faculty meetings, taking meeting minutes and preparing agendas.
- Planning and coordinating special events/faculty recruitment visits
- Assists with coordination of legal requested meetings for faculty.
- Updates Divisional website and event calendar management
- Creates and maintains donor reports.
- Handles urgent patient escalations in collaboration with Sr. Practice Manager as necessary.
- Maintains divisional contacts & org charts
- Management/updates of UReady Hurricane preparedness grid for respective division
- Maintain divisional Box shared folder
- Ad-hoc PO requisition submission in WD and invoice submissions
- Ad-hoc expense reports for faculty & staff
- Provides administrative and clerical coverage for other Sr. Administrative Assistants as needed.
- Other duties as deemed necessary by Chief, Sr Division Administrator, or Sr. Department Administrator
Administrative Assistant
Konfetti Kidz Therapy
Pembroke Pines
08.2022 - 03.2025
- Coordinated scheduling of patient and visitor appointments.
- Maintained precise records of patient data through efficient system input.
- Executed clerical tasks, including organizing files and managing copies.
- Handled customer interactions promptly via multiple communication channels, emphasizing professionalism.
- Facilitated resolution of claim discrepancies linked to billing and reimbursement concerns.
- Secured necessary authorization numbers from insurance companies for coverage.
- Organized and updated team rosters to maintain optimal staffing levels.
- Maintained accurate and up-to-date records of all documents and files.
- Arranged and categorized paperwork tailored for seamless computer system integration.
- Compiled statistical data from filed records when requested.
- Streamlined office operations by fulfilling clerical responsibilities including call management and file location.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Managed billing procedures specific to medical fields.
- Managed client accounts through regular updates of personal and financial records.
- Evaluated records for accurate and timely response.
Fulfillment Associate
Target
Miami
09.2019 - 10.2020
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Packed items according to customer's specifications and requirements.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Calculated shipping costs and updated invoices accordingly.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Beauty Advisor
Target
Miami
08.2016 - 09.2019
- Created a positive shopping experience for each customer through effective communication skills.
- Managed inventory levels by monitoring stock levels regularly.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Attended product training sessions to stay updated on new products and trends in the industry.
Sales Associate
Target
Miami
09.2015 - 08.2016
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales.
- Performed cashier duties such as accepting payments, issuing receipts and counting money backchange.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate Of Arts - Marketing Management
Miami Dade College
Miami, FL08-2018
High School Diploma -
Mater Academy Lakes High School
Hialeah, FL06-2015
Skills
- Dedicated team player
- Executive support experience
- Excellent interpersonal skills
- Proficient in Microsoft office
- Strong organizational skills
- Multitasking ability
- Calendar management
- Team collaboration
Languages
English
Professional
Spanish
Professional
Affiliations
- Volunteer, Adopt-A-Stray (Jan 2024- Present)
Timeline
Senior Administrative Assistant
University of Miami Miller School of Medicine
03.2025 - Current
Administrative Assistant
Konfetti Kidz Therapy
08.2022 - 03.2025
Fulfillment Associate
Target
09.2019 - 10.2020
Beauty Advisor
Target
08.2016 - 09.2019
Sales Associate
Target
09.2015 - 08.2016
Associate Of Arts - Marketing Management
Miami Dade College
High School Diploma -
Mater Academy Lakes High School