Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through Number years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
20
20
years of professional experience
Work History
Senior Administrative Assistant
Royal Caribbean International
Miami
08.2015 - Current
Supplied administrative support to department AVP's, Directors, and team members
Managed executive tasks and kept complex calendars, overseeing administrative functions
Eased smooth business operations through the organization of meetings, conferences, and conference calls
Managed catering, agendas, and travel arrangements for meetings and event planning for department AVP's, Directors and vendors
Created accurate office files, updated spreadsheets, and developed presentations to assist executives
Enhanced team productivity by maintaining organized and well-stocked supplies
Supervised promotional item orders, offering creative input, and comparing prices between vendors to ensure cost-effectiveness
In charge of overseeing and upkeeping department FedEx shipping and office accounts, ensuring accurate allocation of payments to the appropriate cost center
Organized employee engagement activities.
Administrative Assistant
HBO Latin America
Miami
11.2007 - 02.2015
Provided administrative assistance to three licensed U.S
Attorneys and a Senior Paralegal in the Business and Legal Affairs department
Handled calendar management, teleconferences, and meeting scheduling
Directed incoming calls and faxes and composed detailed messages for prompt responses
Managed travel coordination
Handled the removal of illegally streamed content and reported to DMCA (Digital Millennium Copyright Act)
Processed invoices and expenses through Concur and PeopleSoft, managing the legal department's yearly accrual of $100K to $200K
Possessed working knowledge of the legalization and apostille process for foreign public documents, particularly for Latin American countries
Maintained current and organized staff passports, visa information, and other pertinent paperwork for easy accessibility
Oversaw the anti-Piracy database and conducted preliminary due diligence for HBO Latin America's original productions
Provided guidance to new employees on administrative procedures, company policies, and performance expectations
Managed the staff directory and company policy handbook for the department
Identified and suggested improvements to existing processes to enhance accuracy, efficiency, and service quality, resulting in the establishment of a highly effective organizational filing system for easy access to corporate documents.
Administrative Assistant
Florida International University
Miami
10.2004 - 11.2007
Provided support to the Graduate Dean and Assistant to the Dean by managing personal documents, organizing calendars, and preparing materials for meetings
Handled general office tasks such as answering multi-line phones and relaying messages
Managed domestic and international travel logistics, including flight bookings, hotel reservations, and ground transportation
Generated detailed expense reports
Greeted office visitors warmly and informed staff of scheduled appointments
Assisted with departmental administrative tasks
Organized and facilitated the monthly Graduate Management Admission testing preparation course
Identified and proposed enhancements to current processes to enhance accuracy, efficiency, and service quality.
Senior Administrative Assistant at Orchard Valley Health & Rehabilitation CenterSenior Administrative Assistant at Orchard Valley Health & Rehabilitation Center
Senior Administrative Assistant at Kwame Nkrumah University Of Science And TechnologySenior Administrative Assistant at Kwame Nkrumah University Of Science And Technology