Summary
Overview
Work History
Education
Skills
Community Service
Certification
Timeline
Generic

Kalup Griffis

Rockford,IL

Summary

Dedicated and driven professional with a strong military background. Excels in high-pressure environments and effectively collaborates with diverse teams. Proven track record of adaptability, leadership, and problem-solving skills. Committed to achieving organizational goals and delivering exceptional results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Manager

Pizza Hut
09.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.

Assistant Store Manager

Dollar General Market
12.2023 - 03.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.

Sales Representative

RNR Tire Express
05.2023 - 07.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Deli Cook

Buy-Low Iga
09.2023 - 12.2023
  • Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
  • Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
  • Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
  • Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.

Assistant Project Coordinator

Life Decisions
12.2022 - 05.2023
  • Coordinated project progress and updates to key stakeholders
  • Scheduled meetings with stakeholders to discuss upcoming projects and current progress
  • Prepared meeting agendas and minutes for distribution and record keeping
  • Helped youth develop and maintain coping skills to resolve matters positively
  • Partnered with community resources to provide supportive services for youth
  • Conducted youth workshops to encourage communication, teamwork, and cooperation

Shift Manager

Pizza Hut
06.2022 - 12.2022
  • Answered customer questions and addressed problems and complaints in person and via phone
  • Supervised employees to complete tasks and achieve goals in absence of store management
  • Balanced cash registers to prepare for nightly deposits
  • Trained and supervised new employees to provide outstanding customer service and properly operate the cash register
  • Opened and closed store by following proper procedures documented in opening and closing checklist
  • Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Stocked Inventory and reordered when inventory dropped to specified level

Department Manager, Crew Trainer

McDonald's
01.2017 - 04.2022
  • Greeted customers in a friendly manner while providing excellent customer service
  • Set a positive example for crew members by providing high-quality efficient service
  • Trained new crew members
  • Scheduled and received food and beverage deliveries, while adhering to food cost and budget
  • Applied knowledge of supply needs and trends to estimate required supplies

Front Desk Supervisor

Cedar Park Amusement Park
05.2021 - 08.2021
  • Manage various forms of communication with the campus population including answering inquiries via phone, and in person
  • Scheduled campus visits for large school groups, guidance counselors, and independent consultants
  • Assisted with the registration and enrollment processes
  • Maintained a professional and polite demeanor while working

Education

High School -

Auburn High School
Rockford, Il
05.2019

Skills

  • Written and Verbal Communication Skills
  • Proficient with Microsoft Suite
  • Proficient with Google
  • Knowledgeable of Social Media Management
  • Strong Work Ethic
  • Adaptable Problem Solver
  • Excellent Interpersonal Skills
  • Leadership Skills
  • Creative
  • Detail-oriented
  • Team Leadership
  • Assessing risks
  • Teamwork and Loyalty
  • First Aid Proficiency
  • Briefing leadership
  • Equipment management
  • Squad Movement
  • Fireteam Coordination
  • Urban Warfare
  • Physical Fitness
  • Radio Communications
  • Land Navigation

Community Service

Student Government President, Auburn High School, 2019

Certification

Combat life saving

First responder

Illinois basset license

Food safety license

Timeline

Shift Manager

Pizza Hut
09.2024 - Current

Assistant Store Manager

Dollar General Market
12.2023 - 03.2024

Deli Cook

Buy-Low Iga
09.2023 - 12.2023

Sales Representative

RNR Tire Express
05.2023 - 07.2023

Assistant Project Coordinator

Life Decisions
12.2022 - 05.2023

Shift Manager

Pizza Hut
06.2022 - 12.2022

Front Desk Supervisor

Cedar Park Amusement Park
05.2021 - 08.2021

Department Manager, Crew Trainer

McDonald's
01.2017 - 04.2022

High School -

Auburn High School

Similar Profiles

CREATE PROFILE
Kalup Griffis