Summary
Overview
Work History
Education
Skills
Timeline
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KALYN BROWN

Orlando,FL

Summary

Successfully works as part of team to reach personal and business goals. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

Overview

4
4
years of professional experience

Work History

Sales Associate

Nike
11.2021 - Current
  • Increased sales by offering advice on purchases and promoting additional products
  • Built relationships with customers to encourage repeat business.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Phone Operator

New York Community Hospital
10.2022 - 03.2023
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.
  • Managed multi-line phone system, expertly navigating between calls while maintaining a friendly demeanor.
  • Received incoming calls and paged individuals and departments over PA system.

Tutoring Assistant

Kumon Educational
09.2020 - 12.2021
  • Delivered premium support to children in areas of Math and Reading.
  • Engaged in continuous development of critical thinking skills, necessary to plan instruction to students.
  • Provided professional responses through live chat messages or video calls.

Education

Associate of Arts - Psychology

Valencia College
04-2024

High School Diploma -

Olympia High School
05.2020

Skills

  • Clerical Support
  • Upselling Strategies
  • Strong Communication
  • Interpersonal Skills
  • Sales Leadership
  • Detail-Orientated
  • Strategic Planning

Timeline

Phone Operator

New York Community Hospital
10.2022 - 03.2023

Sales Associate

Nike
11.2021 - Current

Tutoring Assistant

Kumon Educational
09.2020 - 12.2021

Associate of Arts - Psychology

Valencia College

High School Diploma -

Olympia High School
KALYN BROWN