Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalyn Brown

Orlando,FL

Summary

Compassionate healthcare support team member known for high productivity and efficient task completion. Skilled in patient care coordination, medical terminology comprehension, and health record management. Excel in communication, empathy, and teamwork to enhance patient experiences and streamline healthcare processes.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

CVS
Orlando, FL
02.2025 - Current
  • Managed billing inquiries while processing insurance claims to ensure customer satisfaction.
  • Entered detailed patient and prescription information into pharmacy software systems.
  • Supported pharmacists in filling prescriptions with accuracy and efficiency.

Retail Sales Associate

Nike
Orlando, FL
11.2021 - Current
  • Increase sales by offering advice on purchases and promoting additional products
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Worked with fellow sales team members to achieve group targets.

Phone Operator

New York Community Hospital
Brooklyn, Ny
10.2022 - 05.2023
  • Operated telephone switchboard and routed calls to correct destination.
  • Performed data entry of customer contact information into computer database systems.
  • Collaborated closely with other departments to resolve complex customer inquiries.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
04-2024

Skills

  • Patient data entry
  • Insurance verification
  • Customer service
  • Effective communication
  • Billing inquiries
  • Healthcare regulations
  • Attention to detail

Timeline

Pharmacy Technician

CVS
02.2025 - Current

Phone Operator

New York Community Hospital
10.2022 - 05.2023

Retail Sales Associate

Nike
11.2021 - Current

Associate of Arts - General Studies

Valencia College

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